Transformational Sr Director of Engineering Excellence & Reliability at CDK Global driving Product SRE capabilities and engineering maturity. Leading initiatives to improve developer productivity and system reliability in cloud-based solutions.
Responsibilities
Lead initiatives to improve developer productivity across the organization
Develop and execute engineering maturity models that benchmark teams and guide them through improvements in automation, observability, incident response, test strategy, and deployment readiness
Identify systemic bottlenecks and lead cross-functional efforts to remove them, driving measurable gains in engineering velocity and quality
Collaborate with engineering leadership to embed productivity metrics and maturity targets into quarterly planning cycles
Champion Site Reliability Engineering principles across the organization—implementing SLOs, SLIs, and error budgets to manage system reliability effectively
Guide Systems Engineering best practices across scalability, observability, automation, and cost optimization
Define, own, and deliver the strategy and roadmap for multiple COEs: Product SRE, Systems Engineering, DevSecOps, Release Engineering, and Engineering Metrics
Build and lead high-performing teams that deliver reliable, scalable, and secure engineering platforms and practices
Act as a transformation agent—establishing execution frameworks that scale across business units and geographies
Establish and standardize engineering performance metrics, including but not limited to DORA metrics, MTTR, Team & Developer Productivity
Drive adoption of metrics across teams to reinforce accountability, continuous improvement, and transparency
Oversee the development and scaling of CI/CD pipelines using Harness that are secure, automated, and optimized for frequent and stable deployments
Embed DevSecOps principles into every stage of the SDLC
Lead and mature Release Engineering practices to ensure release integrity, rollback safety, and compliance
Lead the governance of AI/ML tooling in software development, ensuring compliance, risk mitigation, and alignment with enterprise strategy
Requirements
12+ years of progressive engineering leadership experience
Proven track record in delivering engineering productivity, tooling, or platform transformation initiatives with measurable results
Deep expertise in cloud-native architectures, CI/CD, observability, automation, and modern DevOps/SRE practices
Demonstrated success building and operationalizing technical governance and engineering maturity frameworks
Strong strategic mindset combined with tactical execution skills; thrives in high-change, high-growth environments
Exceptional communicator with the ability to influence across engineering, product, EIT and executive teams
Benefits
Medical, dental, and vision benefits
Paid Time Off (PTO)
401K Matching Program
Tuition Reimbursement
Job title
Senior Director of Engineering Excellence, Reliability
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