Senior Director of Global Quality Control overseeing QC strategy for life - changing therapies in biopharmaceuticals. Leading external QC laboratories and ensuring compliance with global standards.
About the role
- Head of Digital – Global Service Management at Equinix, leading digital platforms for service management. Focused on operational excellence, innovation, and infrastructure resilience.
Responsibilities
- Define and execute digital product strategy for Service Management
- Own the full product lifecycle for digital solutions enabling service management
- Build and lead a team of product managers and technical delivery partners
- Collaborate with stakeholders to improve operational efficiency and modernize systems
Requirements
- 15+ years of experience in software engineering or product management leadership
- Deep understanding of global infrastructure operations, ideally in data center environments
- Proven experience delivering digital solutions for mission-critical environments with high uptime, security, and compliance demands
- Familiarity with software engineering, Digital Twin, ServiceNow, Incident, Change & Problem Management applications
Benefits
- Employee Assistance Program
- Health insurance coverage
- Life and disability insurance
- Retirement planning options (401(k) and similar)
- Paid Time Off (PTO) and paid holidays
- Vacation and personal time off
- Various development programs
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