Hybrid Senior Developer

Posted last month

Apply now

About the role

  • Apply programming knowledge to convert project specifications into logical coding steps and design, develop, and implement applications and integration projects
  • Maintain and enhance Call Center systems, including CRM platforms (PeopleSoft, Salesforce), CCaaS (Five9), APIs, and related tools
  • Evaluate system performance, ensure integrity, and recommend improvements or enhancements
  • Maintain Call Center support tools and identify opportunities for workflow automation and optimization
  • Develop project documentation, implementation plans, goals, milestones, and timelines
  • Oversee disaster recovery planning and execution to maintain 99% uptime for on-site and remote teams
  • Manage budgets for training, system maintenance, upgrades, new technologies, and professional services
  • Collaborate with vendors and outsourced partners to optimize system configurations and evaluate new technologies
  • Guide the direction of Canon Information Technology Services, Inc. tools (CRM, CCaaS, etc.) in coordination with vendors and internal developers
  • Lead special customer-focused projects as assigned and mentor, coach, and cross-train team members
  • Research and recommend emerging technologies that align with business needs and support strategic initiatives

Requirements

  • Bachelor’s degree in Engineering, Computer Science, or related field (Master’s a plus)
  • 2–4 years of experience with .NET, HTML5, CSS3, and CRM development
  • Hands-on PeopleSoft or Salesforce development experience strongly preferred
  • Experience with Oracle or SQL Server databases
  • Strong problem-solving skills and ability to adapt in a fast-paced environment
  • Clear, collaborative communication and documentation skills

Benefits

  • Flexibility & Work-Life Balance – Enjoy a hybrid work style in Chesapeake, VA
  • Comprehensive Benefits – Medical, vision, dental, life insurance, and disability
  • Generous Time Off – Paid personal, vacation, and sick leave, plus company-paid holidays
  • Financial Well-Being – 401(k) with company match and tuition reimbursement
  • Perks & Discounts – Employee assistance program and exclusive company discounts
  • Career Growth & Development – Opportunities for professional growth, continuous learning, and cross-functional collaboration

Job title

Senior Developer

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job