Hybrid Senior Communications Manager

Posted 3 weeks ago

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About the role

  • Develop effective communication strategies that help internal and external stakeholders connect the dots between TruStage’s priorities, strategic investments, vision, mission and ambition.
  • Through compelling storytelling and interpersonal connections, inspire audiences to work together to create an engaging and inclusive workplace culture and achieve the company’s business goals.
  • Ensure communications at the enterprise level consistently reflect business and cultural goals, TruStage’s purpose, principles and values and adhere to brand standards and key messaging platforms.
  • Develop comprehensive communications plans for enterprise efforts, ensuring strategy messaging and the TruStage voice is clearly and consistently communicated to all stakeholders.
  • Ensure delivery of internal and external corporate communications (e.g., employee forums, external forums, media, social media) and enterprise communications to employees (e.g., internal announcements).
  • Provide communications counsel to executive(s), senior leaders, and business leaders.
  • Stay current on advances in communications techniques, audience insights and change management best practices to inform and inspire audiences to action.
  • Enhance the TruStage image and reputation as an industry thought leader and employer focused on issues of relevance to TruStage and its stakeholders.
  • Partner with marketing leaders to identify opportunities to develop and demonstrate thought leadership that supports and enhances the TruStage image and reputation.
  • Develop and deliver strategies for engaging stakeholders.
  • Build employee stories, customer testimonials and other compelling communications that enhance the company culture and express the TruStage difference.
  • Responsible for communication plan development and execution supporting M&A, enterprise change management, complex social topics and crisis response within assigned business units and in support of the enterprise.
  • Lead cross-functional collaboration with marketing, sales, business, product, and all customer-facing teams to create integrated campaigns that enable field teams to connect our enterprise strategy with client needs.
  • Establish and track measurement frameworks to assess effectiveness of advisor and client-facing field communications and optimize based on data insights.
  • Manage field-facing communication touchpoints including newsletters, webinars, conferences, digital platforms, and training materials.
  • Serve as a trusted advisor to C-suite executives, providing counsel on messaging, positioning, and communication approaches for high-stakes initiatives that impact field-facing employees.

Requirements

  • Bachelor's degree required
  • 10+ years of progressive experience in corporate communications and marketing, with expertise spanning executive, internal, and business/field-facing audiences
  • Demonstrated strong skills in storytelling, writing and editing clear, concise, and compelling materials, speeches, and briefs – quickly and under pressure
  • Demonstrated success developing and executing successful communications strategies that deliver measurable business results
  • Proven experience advising and supporting C-suite executives
  • Exceptional strategic thinking abilities with experience leading enterprise-wide communications initiatives
  • Exceptional relationship-building skills, including integrity, inclusiveness, empathy, courage, and collaboration.
  • Expertise in change management and change communications
  • Outstanding writing, messaging, and storytelling skills across multiple formats and channels
  • Marketing expertise with understanding of campaign development, audience segmentation, and performance measurement
  • Experience working in agile environments and managing complex, multi-stakeholder projects
  • Collaborative leadership style with proven ability to influence cross-functional teams
  • Proficiency with modern communications technologies, digital platforms, and emerging AI tools
  • Demonstrated ability in developing and leading effective teams for desired performance

Benefits

  • medical
  • dental
  • vision
  • employee assistance program
  • life insurance
  • disability plans
  • parental leave
  • paid time off
  • 401k
  • tuition reimbursement

Job title

Senior Communications Manager

Job type

Experience level

Senior

Salary

$119,100 - $178,700 per year

Degree requirement

Bachelor's Degree

Location requirements

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