Commercial Manager leading Chromatography and Mass Spectrometry growth across Southeast Asia. Driving strategies for customer engagement and market presence with a focus on commercial excellence.
Responsibilities
Responsible to define and fine go-to-market (GTM) model for Commercial strategy, based on market opportunities.
Improving customer value creation and rapidly growing market presence.
Drive overall growth and commercial execution including driving optimization and channel performance.
Deliver business goal tree objectives and Annual Operating Plans (AOP); including revenue growth, profitability, expense control, process optimization, productivity, employee development, and customer satisfaction, improving results through a continuous improvement culture.
Drive an accurate sales funnel and rich pipeline by utilization SFDC; Implement sales leads follow up, tracking, and reporting to secure all opportunities.
Responsible for leading dealers and distributors optimally in an efficient and consistent manner.
Establish and maintain regular reporting on pipeline, inventory, end-customer sales record, end-customer profile, margin, training, and deal management process.
Interlock between the regional division(s) across the SEA organization to ensure deployment of global/regional strategy in alignment with local context and market dynamics for revenue growth and market share gain.
Key account strategy (as applicable) for working with countries within SEA to drive incremental growth through value proposition and workflow selling solutions.
Develop positive relationships with Key Opinion Leaders (KOL) and key customers and collaborators in SEA.
Explore opportunities for new business, customer experience improvement and large deals through these connections.
Drive customer-centric culture through the understanding of customer needs and driving communication and engagement; collaborate with internal teams to ensure alignment on customer goals and deliver seamless, integrated solutions.
Monitor market intelligence including competition, macroeconomics and the regulatory environment; Collection of Voice of Customer metrics for decision making.
Requirements
Bachelor’s degree of business management, chemistry, engineering, physics, or equivalent.
MBA is preferred.
10+ years Sales/Commercial Experience with 7+ years leadership experience from related industries.
Proven record of managing a sophisticated, matrix organization.
Experience of channel management
Experience working in a multinational company with proven track record to succeed and thrive in a matrixed environment.
Strong Business communication skills
Ability and desire to travel ~50% of time, mainly within SEA region.
Benefits
Health insurance
Professional development opportunities
Job title
Senior Commercial Manager, Chromatography, Mass Spectrometry
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