LO
Localiza&CoTransformation Analyst – Junior
Junior Analyst at Localiza&Co updating operational bases and executing performance analyses. Collaborating with teams to enhance operational processes and communication in the field.
About the role
- Operational Planning and Optimization: Lead the planning of contact campaigns and the cascading of targets, ensuring workload accuracy and optimization of dialing routes.
- Data Quality and Performance Reporting: Analyze data and reports to identify patterns and deviations, optimize campaigns, and propose continuous improvements to achieve and exceed targets.
- Projects and Presentations: Develop and lead strategic projects, creating presentation materials (PPT) to communicate analyses and results to leadership.
- Collections KPI Analysis: Monitor and analyze the main metrics across the collections workflow, such as Alô (answered calls), PTP, CPC, Hit Rate, Conversion and Effectiveness, proposing action plans to optimize results.
- Quality Management and Training: Conduct monitoring sessions, provide feedback, and ensure standardization and quality of training and collections strategies.
- Communication and Partner Relationship: Maintain a close relationship with the partner team. Discuss results, challenges and opportunities for automation and tool optimization, using performance reports as the basis for these discussions.
- Financial Control and Analysis: Validate invoices, manage telecommunications costs, and analyze production to ensure cash targets are met.
Requirements
- Completed higher education (Bachelor's degree or higher) in Business Administration, Accounting and/or related fields;
- Prior knowledge or experience in collections strategies;
- Knowledge of collections KPIs (PTP, PMR, Recovery Rate, Hit Rate, Conversion and Effectiveness);
- Intermediate Excel (PivotTables, VLOOKUP, IF functions);
- Experience developing controls, processes and improvement projects in collaboration with partners;
- Relationship management with partner offices.
- Differential:
- Knowledge of Power BI.
Benefits
- Profit sharing: celebrating results is part of Cogna's culture.
- Meal or food allowance: provided via a flexible benefits card.
- Health insurance: comprehensive plan with dependent coverage and copayment.
- Dental insurance: available to keep your smile healthy.
- Undergraduate and postgraduate scholarships: access to our educational units for you and your dependents (spouse and children).
- Birthday day off: choose a day to relax and celebrate.
- SESC partnership: opens doors to numerous opportunities to improve quality of life.
- Univers pharmacy agreement: discounts on a variety of medications.
- Corporate university: various learning paths and free courses to continue developing with us.
- Book discounts: to purchase top titles from our publishers.
- Wellhub (Gympass): to help you stay active in your daily routine.
- Ninho Program: a program dedicated to families expecting a new baby.
- Valoriza - Internal Recruitment Program: to boost your career through internal opportunities.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
LO
Localiza&CoAnalista de Transformação – Pleno
Analista de Transformação Pleno at Localiza&Co supporting sustainable mobility operations and process improvements in Belo Horizonte.
LO
Localiza&CoMid-level Transformation Analyst
Analyst conducting strategic data analysis and project management at Localiza&Co. Focusing on operational insights and communications with stakeholders for corporate improvements.
LI
Log-In Logística IntegradaAnalista Intermodal, Pleno
Analista Intermodal PL managing logistics solutions at Log - In. Focused on risk management and contract oversight within a collaborative and innovative team environment.
Implantação Analyst ensuring seamless implementation experiences for Vindi clients. Collaborating across internal teams and providing tailored training and support during the onboarding process.
PP
Corporate Strategy Analyst at Bradesco defining strategic fronts and monitoring execution for the bank. Conducting studies on trends and relevant themes for the organization.
PP
Operational Analyst focusing on credit financing for real estate, handling processes for individuals and companies at Bradesco.
BT
Blue TechnologyAnalista de Requisitos Sênior
Analista de Requisitos Sênior na Blue Technology, trabalhando com IA e Cloud. Mapear e entender necessidades de negócio e atuar como elo entre áreas.
CA
CertKOR AIAnalyste financier, Fonds de recherche
Financial Analyst role at Mila, advising professors on managing research funds and budgets. Collaborating with financial teams to support research and ensure compliance and reporting.
RS
RD Saúde Senior Tax Analyst – Indirect Taxes
Tributary analyst optimizing resources and compliance for a leading Brazilian pharmacy company. Involved in tax planning and analysis with various internal teams.