IT Infrastructure Engineer maintaining diverse infrastructure for Arden University. Delivering IT vision, supporting students and staff with a high - performing technology environment.
About the role
- Senior Cloud Infrastructure Engineer implementing DNS & Kubernetes architecture for cloud solutions. Collaborating with teams to ensure scalability, resilience, and performance optimization.
Responsibilities
- Implement and support large scale DNS Architecture that stretches private & public cloud across multiple regions.
- Implement and support Infoblox DDI solutions (DNS, IPAM, DHCP), Cloudflare DNS management, Google & AWS DNS services.
- Implement and support multi-tenant Kubernetes clusters leveraging BareMetal servers and Software defined storage protocols.
- Implement Infrastructure as code leveraging CI/CD automation, Ansible, Terraform/Pulumi, Python, and Bash for automated provisioning of DNS services.
- Implement continuous delivery pipelines for Infrastructure updates, including patch management, service upgrade testing, and rollback procedures.
- Develop automated monitoring, alerting, and healing mechanisms using GitOps principles and observability stacks (e.g., Prometheus, Loki, Grafana).
- Harden services for high availability, disaster recovery, and scale-out operations.
- Perform deep-dive troubleshooting and performance analysis of Infrastructure services across hypervisors, backend storage protocols, and networking layers.
- Be involved in Change management and Global team collaboration.
- Participate in on-call rotation, incident response, and root cause analysis for platform reliability issues.
Requirements
- 5+ in managing global DNS & Kubernetes on Linux Operating Systems.
- Expertise with Infoblox DDI systems (or similar enterprise DNS systems), Bind9, CloudFlare, GCP, and AWS DNS
- Expert knowledge in managing Kubernetes and Ubuntu Linux systems.
- Proficiency in Infrastructure-as-Code with Ansible, Terraform, or Pulumi.
- Strong Linux (RHEL/CentOS/Ubuntu) systems engineering background with advanced scripting in Python, Bash, or Go.
- Familiar with Cisco UCS Blade Servers (or similar server Infrastructure), Block/File Storage (Soft defined storage preferred).
- Fluency with Git, CI/CD pipelines, and automated test frameworks.
- Familiar with various Infrastructure technology stacks like Hypervisor Technologies (KVM, Vsphere), storage protocols (SDS) (iSCSI, NFS, CEPH), L2/L3 Networking
- Strong experience supporting mission-critical 24x7 customer-facing production environments.
- Ability to write technical documentation and contribute to community wikis or knowledge bases.
Benefits
- Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental, and vision coverage and shares a high portion of the dependent cost.
- Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents.
- Generous employee stock purchase plan.
- Paid Time Off, Company paid holidays, paid volunteer hours, and 12 weeks paid parental leave.
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