Senior Business Analyst leading customer facing projects within global Issuer Services team. Join a dynamic team and make meaningful impacts in a fast-paced innovative environment.
Responsibilities
Working closely with Product Owners, Product Managers, Line of Business-critical stakeholders, Customer Experience Designers, and Engineers, you will act as a communicator, facilitator, and mediator to identify and implement effective solutions through technology, strategy, and analytics.
You will provide leadership to team members by collaborating with others, articulating ideas and viewpoints to senior management, peers, and other stakeholders.
Collaborate with other Business Analysts, Architects, and UI/UX experts to identify requirements and propose solutions.
Evaluate and document existing processes and suggest potential improvements.
Prepare high-level requirements for further refinement, including high quality, clear user stories.
Accurately capture information in a format that stakeholders can understand, review, and approve.
Run effective stakeholder workshops – always looking to keep things interactive and fun!
Liaise with off-site stakeholders using remote communication tools such as teleconferencing and email.
Work closely with our Engineers to meet our business and customer requirements while building it right.
Requirements
A commitment to learning and development in the field of business analysis, solution development and product design.
Excellent communication skills with the ability to translate data into actionable insights.
Experience working in a team-oriented and collaborative environment.
Experience with software development methodologies, life cycles and Senior processes.
Strong problem solving, analytical thinking and teamwork skills.
Continuous improvement and learning mindset.
Strong understanding of Agile delivery (Scrum and/or Kanban) is preferable.
Experience in IT or the Finance industry desirable but not essential.
Tertiary qualifications in Computing, Business, Information Systems, or equivalent qualifications (such as IIBA) are desirable but not essential.
Benefits
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future.
A welcoming and close-knit community, with experienced colleagues ready to help you grow.
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