About the role

  • Business Analyst improving team processes and information delivery at Marsh McLennan Agency. Collaborating on projects to enhance efficiency and effectiveness within the organization.

Responsibilities

  • As a Business Analyst, you will scope, understand, and deliver information and processes
  • Seek out problems and inefficiencies and offer thoughtful solutions
  • Work across the company internally on projects and tasks in a team environment
  • Consult departments and managers to improve workflow and efficiency

Requirements

  • Proven success collaborating with onshore and offshore application development teams to manage and execute regional initiatives
  • Experience acting as a liaison between IT and business stakeholders by assessing needs, documenting requirements, providing technical and business analysis, and utilizing project planning tools
  • Management and administration of a portfolio of employee and client-facing applications
  • Proficiency in user resources (guides, FAQs), participating in Continuing Service Improvement activities, providing 2nd-tier support as the escalation point after IT Service Desk
  • Skilled in modeling and applying change management best practices by engaging cross-functional teams
  • BA/BS in Business, Engineering, Information Systems or related field (not required)
  • 4+ years of experience in business process improvement (not required)
  • 3+ years of project management experience (not required)
  • Service Now Administration experience (not required)
  • Ability to work with agency, vendor or other personnel to understand and document processes (not required)

Benefits

  • Medical, dental, vision, 401K benefits and more
  • The flexibility to work at home or an office, based on your discretion and schedule
  • Start with 20 days of paid time off
  • A paid day off to volunteer and company-organized volunteer events
  • Up to $1,000 per year in matching charitable donations
  • Up to $750 per year in wellness rewards
  • All the nitro cold brew coffee and sparkling water you can drink

Job title

Business Analyst

Job type

Experience level

Mid levelSenior

Salary

$60,500 - $105,900 per year

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job