KYC/AML Officer at Ezypay ensuring compliance with APAC market regulations while providing customer support and managing operational risks.
CO
Hybrid Senior Associate, Process Manager – AML Content Developer and Facilitator
Posted 4 months ago
About the role
- Senior Process Manager developing and facilitating AML training content for Capital One. Collaborating with teams to enhance learning experiences across various formats.
Responsibilities
- Design, develop, and maintain learning materials and performance support tools
- Create behavior-based case studies, assessments, and evaluation methods
- Facilitate training materials to diverse audiences in virtual and/or live training environments
- Provide training solutions that demonstrate an understanding of adult learning principles
- Participate in and/or facilitate project kick off meetings, check-ins with team members and/or stakeholders
- Recommend and document project instructional standards and strategies, learner engagement strategies, and evaluation plans
- Partner with other team members to support material development as needed
- Ability to identify issues, diagnose problems, generate alternative solutions, and analyze opportunities
Requirements
- High School Diploma, GED, or equivalent certification
- At least 2 years experience facilitating training in virtual environments
- At least 2 years experience in instructional design methodology
- At least 2 years of experience in content development
- At least 2 years experience in Authoring applications using Captivate or Articulate
- At least 2 years experience using Google Suite
- At least 1 year experience with video and audio editing
- 3+ years experience in instructional design methodology (iADDIE, SAM or AGILE) and content development
- 3+ years experience facilitating training in virtual environments
- 3+ years experience in Authoring applications using Captivate or Articulate
- 3+ years of experience with video and audio editing
Benefits
- Health insurance
- Comprehensive benefits
- Performance based incentive compensation
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