Partnership Analyst maximizing strategic partnership value for telecommunications at Terrion. Collaborating on program management and enhancing operational processes with TELUS.
Responsibilities
You will ensure the referral partnership delivers maximum value through accurate billing, milestone tracking and proactive issue resolution
You will build familiarity with how complex partnerships operate in the telecommunications sector, acquiring skills that will propel your career in commercial operations or strategic program leadership
You will be part of a lean, high-impact team reporting to the Head of Strategic Partnerships; your analytical and process-improvement capabilities will directly influence how Terrion operates and evolves
You will develop a strong network across Terrion and TELUS while mastering stakeholder coordination in ambiguous, high-stakes environments
Monitor and analyze billing triggers, contractual milestones and performance measures related to the referral agreement
Validate data, assumptions, escalation paths and contractual obligations to ensure accuracy and compliance
Create and manage dashboards and analytical tools that answer leadership’s most important questions
Identify trends, risks and opportunities to improve partnership performance
Coordinate cross-functional activities between Terrion and TELUS teams to ensure contractual commitments are met on schedule
Design and improve contract execution, reporting and operational delivery processes
Track key performance indicators (KPIs), SLA-related performance and milestone completions, flagging anomalies before they become issues
Maintain accurate, auditable records documenting billing triggers, approvals and milestones
Prepare materials for senior leadership for the monthly joint governance committees that bring together Terrion and TELUS management
Translate complex partnership data into actionable insights that inform strategic decisions
Support executive governance and reporting forums by preparing reports, analyses and briefing materials for governance meetings and strategic reviews
Requirements
Bachelor’s degree in Business Administration, Engineering, Finance or a related field
Minimum of 8 years’ program management experience, ideally in telecommunications, infrastructure or related sectors
Advanced data analysis skills and experience building dashboards and tracking tools
Proven ability to perform in ambiguous environments, manage multiple priorities, meet tight deadlines and rapidly switch between roles and challenges in a fast-evolving organization
Strong problem-solving skills to remove obstacles, particularly in high-pressure situations
Demonstrated ability to manage complex interdependencies and competing priorities while keeping teams focused on objectives and successful outcomes
Strong communication skills with a proven ability to translate technical information for diverse stakeholder audiences
Ability to collaborate with commercial, operational and technical teams
Advanced proficiency in Google Workspace; preference for Google-based work environments
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