Critical Incident Counsellor providing expert on-site counselling during traumatic events; part-time contract role with TELUS Health.
Responsibilities
Respond promptly to requests for on-site critical incident intervention services.
Provide comprehensive crisis management and post-traumatic interventions, including individual and group crisis interventions, debriefings, and corporate client consultations.
Perform a preliminary assessment of the workplace situation and offer coaching and support to managers.
Manage the first impression onsite while adapting to the workplace culture to ensure the support provided is clinically appropriate and representative of the client group.
Consult with the CI Supervisor and relevant stakeholders as needed.
Requirements
Master’s Degree in Counselling, Psychology, Social Work, or a related field
Active membership with a professional college or relevant governing board (ie RSW, LCT, etc)
Able to practice without supervision
Minimum five (5) years of post-master’s clinical experience.
Completion of Critical Incident Stress Management (CISM) training or equivalent highly preferred
Professional Liability Insurance coverage
Experience in conducting group debriefing and defusing support
Strong interpersonal awareness and exceptional first impression skills
In-depth knowledge of different work environments and organizational structures with experience in workplace crisis management
Flexible schedule, with the ability to accept referrals with minimal notice
Profound understanding of trauma, its symptoms, and the ability to offer psychoeducation and address related questions
Proficiency in facilitating both group and one-on-one interactions
Experience in supporting first responders highly preferred
Must be flexible and accessible, with the ability to periodically respond to requests at any time during weekdays and weekends
Benefits
A supportive, values-driven culture that prioritizes diversity, equity, and belonging
A growing network of experienced clinicians for collaboration and peer support
Steady stream of well-matched clients to help grow and sustain your practice
Access supervision, peer consults, and ongoing learning opportunities
Bi-monthly billing, prompt payments, and compensation for no-shows or late cancellations
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