SOC Manager leading cybersecurity operations and strategies for federal clients in a 24/7 environment. Managing SOC activities and mentoring teams while maintaining security integrity.
About the role
- Lead regional operations of Security Operations Center managing personnel and enhancing service delivery. Oversee cybersecurity functions in a global MSSP environment.
Responsibilities
- Supervise U.S. SOC personnel, ensuring professional development, clear performance expectations, and operational excellence.
- Promote a culture of accountability, continuous learning, and customer-first thinking across all SOC functions.
- Lead efforts to attract, retain, and grow SOC talent, fostering a high-performing and collaborative regional team.
- Develop and maintain U.S. SOC staffing and coverage models, ensuring consistency, quality, and responsiveness to customer alerts and incidents.
- Drive effective delivery of all SOC services and continuous improvement of operational procedures, informed by metrics and data-driven insights.
- Oversee escalation and incident management for the region, training leads and analysts to handle high-impact events and executive communications effectively.
- Contribute to the SOC’s tooling and automation roadmap, clarifying requirements, supporting integrations, and collaborating with global engineering counterparts.
- Stay actively involved in analyst training, solution validation, and process optimization to enhance detection and response capabilities.
- Represent the SOC in cross-functional initiatives, customer interactions, and leadership discussions where technical and operational alignment is critical.
Requirements
- ****Qualifications*****Minimum Qualifications***
- Experience in Cybersecurity, Information Systems, or a related technical field focused on security operations or incident response.
- 2+ years managing a SOC or multi-team security monitoring environment.
- Strong technical understanding of operating systems, network defense, and incident response.
- Excellent written and verbal communication skills with both technical and executive stakeholders.
- *Preferred Qualifications***
- 5+ years of experience as a SOC or incident response analyst.
- MSSP or MDR experience strongly preferred.
- Familiarity with EDR (SentinelOne, CrowdStrike, Microsoft Defender) and SIEM/SOAR tools (Splunk, QRadar, Sumo Logic).
- Understanding of automation, orchestration, and AI/ML in SOC operations.
- Relevant certifications such as CISSP, CISM, GCIH, or equivalent.
- Experience with cloud security monitoring (AWS, Azure, GCP).
Benefits
- **Comprehensive Benefits Package Includes:**
- Medical, Dental and Vision Insurance
- 401(k) Plan with Company Match
- Tuition Assistance Program
- Generous PTO after first 90 days
- Company match to Employee Charitable contributions
- Additional Voluntary benefits
- Plus other Perks to support your well-being
- Including Hybrid Work environment for roles based in Austin, Texas
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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