Senior Principal Specialist Solution Architect at Red Hat creating functional plans for technological advancements in IT automation. Leading teams and driving strategic initiatives across APAC.
About the role
- Security Onboarding Engineer facilitating customer’s technical transition to Sentinel’s support services. Onboarding clients and servicing existing customers with security tools and offerings based in Downers Grove, IL.
Responsibilities
- Facilitating customer’s technical transition to Sentinel’s award-winning support services smoothly and without interruption
- Onboarding new clients to begin receiving Sentinel’s Fortis security offerings through projects
- Servicing existing customers by working on cases to ensure their Fortis service is ingesting the appropriate security logs and functioning optimally
- Provisioning, configuration, and deployment of multiple security tools within Sentinel’s security portfolio
- Working with internal and external IT resources to ensure the client’s continued satisfaction on their way to receiving Sentinel’s suite of award-winning services
Requirements
- 2-5 years’ experience in a networking/security engineering related position
- Certifications preferred: CCNA Routing/Switching or CCNA Security, CCNP Security, CompTIA Security+, Splunk Power User or Certified Enterprise Admin, or other similar certifications
- Experience working with Splunk and/or security ingest configuration
- Experience with configuring and deploying security-based tools such as Cisco XDR, Microsoft XDR, Duo, Cisco AMP, Cisco Umbrella, Cisco ESA, Illumio, Tenable, and others
- Experience with building VPN tunnels and experience with Firewalls
- Ability to perform CCNA-level or higher route, switch, and firewall configurations and troubleshooting
- Knowledgeable on basic network translation configuration and dynamic routing protocols
- Experience with monitoring systems (i.e. SolarWinds Orion)
- Experience working in a virtual server environment, VMWare experience is a plus
- Experience in working with an ITSM ticketing system and/or delivering projects to external clients
- Basic understanding of customer change management and regulatory requirements is required
- Ability to communicate technical information to non-technical users effectively
- Ability to work cohesively as a member of a team within a project management environment
- Bachelor’s degree in a related field is preferred
- The candidate must have a car, as this position requires travel between locations and the transportation of equipment
- A valid driver’s license and proof of vehicle insurance will be required
- Legally authorized to work in the US without sponsorship
- Must demonstrate a “can-do” attitude
Benefits
- Medical, Dental, Vision
- 401K
- 529
- Life Insurance
- Income Protection Short and Long-Term Disability
- Medical and Child/Elder Care
- Flexible Spending Account Plans
- Family Planning Benefits
- Financial Education
- Identity Theft Protection and Assistance
- Legal Services
- Employee Assistance Program
- Two weeks’ vacation
- Additional paid time-off for Personal and Sick
- Certification and hands-on training
- Employee discount for product services and entertainment
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