Hybrid Security Onboarding Engineer

at Sentinel Technologies

• Job title: Security Onboarding Engineer
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: $70,000 - $90,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: Firewalls, ITSM, Splunk, Switching, VMware
• Location requirements: Hybrid, Downers Grove, United States

About the role

• Security Onboarding Engineer facilitating customer’s technical transition to Sentinel’s support services. Onboarding clients and servicing existing customers with security tools and offerings based in Downers Grove, IL.

Responsibilities

• Facilitating customer’s technical transition to Sentinel’s award-winning support services smoothly and without interruption
• Onboarding new clients to begin receiving Sentinel’s Fortis security offerings through projects
• Servicing existing customers by working on cases to ensure their Fortis service is ingesting the appropriate security logs and functioning optimally
• Provisioning, configuration, and deployment of multiple security tools within Sentinel’s security portfolio
• Working with internal and external IT resources to ensure the client’s continued satisfaction on their way to receiving Sentinel’s suite of award-winning services

Requirements

• 2-5 years’ experience in a networking/security engineering related position
• Certifications preferred: CCNA Routing/Switching or CCNA Security, CCNP Security, CompTIA Security+, Splunk Power User or Certified Enterprise Admin, or other similar certifications
• Experience working with Splunk and/or security ingest configuration
• Experience with configuring and deploying security-based tools such as Cisco XDR, Microsoft XDR, Duo, Cisco AMP, Cisco Umbrella, Cisco ESA, Illumio, Tenable, and others
• Experience with building VPN tunnels and experience with Firewalls
• Ability to perform CCNA-level or higher route, switch, and firewall configurations and troubleshooting
• Knowledgeable on basic network translation configuration and dynamic routing protocols
• Experience with monitoring systems (i.e. SolarWinds Orion)
• Experience working in a virtual server environment, VMWare experience is a plus
• Experience in working with an ITSM ticketing system and/or delivering projects to external clients
• Basic understanding of customer change management and regulatory requirements is required
• Ability to communicate technical information to non-technical users effectively
• Ability to work cohesively as a member of a team within a project management environment
• Bachelor’s degree in a related field is preferred
• The candidate must have a car, as this position requires travel between locations and the transportation of equipment
• A valid driver’s license and proof of vehicle insurance will be required
• Legally authorized to work in the US without sponsorship
• Must demonstrate a “can-do” attitude

Benefits

• Medical, Dental, Vision
• 401K
• 529
• Life Insurance
• Income Protection Short and Long-Term Disability
• Medical and Child/Elder Care
• Flexible Spending Account Plans
• Family Planning Benefits
• Financial Education
• Identity Theft Protection and Assistance
• Legal Services
• Employee Assistance Program
• Two weeks’ vacation
• Additional paid time-off for Personal and Sick
• Certification and hands-on training
• Employee discount for product services and entertainment