Functional Analyst SAP SD ensuring excellence in sales and distribution processes at Vivo. Managing requirements and supporting SAP system enhancements and integrations.
About the role
- SAP Business Transformation Manager executing product and pricing transformation across Europe by documenting and optimizing business practices within the company.
Responsibilities
- Document Current-State Practices
- Map and document existing product and pricing processes across all BUs/Segments, including product setup, bundling, pricing models (user bands, subscription, transactional), renewals, and customer contracts.
- Identify Pain Points
- Analyze current practices to uncover inefficiencies, redundancies, and unnecessary complexity that hinder scalability and customer experience.
- Drive Harmonization Across BUs/Segments
- This role will help implement changes in all TAAE migrations, including the S4 HANA upgrade for existing STEP countries
- Following the global definitions collaborate with stakeholders to define and implement standardized practices for:
- Product setup and bundling
- Pricing structures (user bands, subscription, transactional)
- Renewal processes and customer contract management
- Customer Data Governance
- Partner with the Enterprise Data Management team to define and implement a consistent process and hierarchy across systems.
- Process Ownership & Optimization
- Own end-to-end process design and continuous improvement initiatives, ensuring alignment with Salesforce and SAP platform capabilities and enhancements
- Lead change impact assessments and develop adoption strategies to ensure successful implementation across business units.
- Cross-Functional Leadership
- Partnering closely with Product Operations to ensure seamless execution of product lifecycle changes, aligning system setup enabling go-to-market strategies and operational readiness.
- Collaboratively, this role ensures accurate, consistent product setup—preventing revenue leakage from issues like misconfigured multi-year agreements or pricing exceptions. These gaps currently result in missed or incorrect billing, manual rework, and customer dissatisfaction.
- Performance Tracking & Reporting
- Define KPIs, track progress, and provide regular updates to executive leadership on milestones, risks, and key decisions.
Requirements
- 8+ years of experience in business process transformation, operations, and/or systems implementation
- Specific focus in product operations or pricing enablement, strongly preferred
- Proven success in leading cross-functional initiatives and influencing executive stakeholders
- Strong analytical and documentation skills with a focus on process optimization
- Experience with pricing, product management, or customer contract processes
- Familiarity with CRM and ERP systems
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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