APAC Sales Lead driving broker data sales and partnerships at LSEG in the financial sector. Negotiating contracts and developing strategies for market engagement with clients across Asia.
About the role
- Join YDUQS as a Specialist in Salesforce - Services Cloud. Drive innovative educational projects and ensure excellence in project delivery while enhancing student success.
Responsibilities
- Map and track project activities, including risk analysis, designing action plans with stakeholders, scheduling follow-ups, and monitoring after project delivery;
- Ensure that deliverables meet the initial requirements and quality standards;
- Identify and develop KPIs for operational and strategic efficiency by mapping performance, costs, and forecasts;
- Support discussions and strategic decisions regarding performance and operational efficiency;
- Assist in resolving dependency conflicts that affect the squad and the business/operations areas;
- Produce and maintain reports with the key metrics for prioritized initiatives within the Channel Strategy area;
- Support and facilitate decision-making by area leadership based on portfolio strategy, business risks, and technical execution feasibility;
- Ensure effective project execution based on the prepared business cases.
Requirements
- Bachelor's degree in Business Administration, Engineering, Computer Science, Marketing, or related fields;
- Experience in customer-focused (customer-centric) projects;
- Experience in project management and/or as a Product Owner;
- Knowledge of the full project lifecycle (requirements gathering, execution, testing, and deployment);
- Experience creating and tracking project schedules;
- Familiarity with agile methodologies;
- Advanced Excel skills;
- Advanced PowerPoint skills;
- Knowledge/experience with Salesforce Service Cloud and its related products;
- Product Owner certification (preferred);
- Knowledge/experience with AI (desired);
- Knowledge/experience with Azure DevOps (desired);
Benefits
- Scholarships of up to 100% for employees, legal dependents, and family members (parents and siblings), allowing up to three simultaneous scholarships;
- Medical assistance with full subsidy for the employee and partial coverage for their family, with employee co-payment;
- Optional dental care plan to support oral health;
- Meal allowance or food voucher with the option to choose according to your needs;
- Wellhub or Totalpass for flexible gym/fitness options;
- Wellz — a platform focused on employees' mental and emotional health offering various types of support, including access to individual online therapy;
- Wellness and benefits club with dedicated programs and exclusive perks;
- Flexible dress code to promote diversity;
- Life insurance;
- Partnership with SESC;
- Corporate University available on our exclusive portal, Educare;
- Growth opportunities — currently over 60% of positions are filled through internal recruitment.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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