Hybrid Salesforce Project Manager

at KMA Human Resources Consulting

• Job title: Salesforce Project Manager
• Job type: Part Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Cloud
• Location requirements: Hybrid, Montclair, United States

Responsibilities

• Be the primary point of contact for the client and team; respond to client or team emails, messages, and requests within 24 hours.
• Maintain a detailed and comprehensive understanding of all aspects of the project daily to provide accurate, current updates to the Sertus team as required.
• Send weekly/ bi-weekly status reports to clients.
• Identify and clearly document risks, actions, issues, blockers, and decisions, including due dates, responsible parties, impact, and contingencies.
• Communicate priorities and daily tasks to the team via Slack or meetings.
• Maintain consistent communication channels, including meeting notes and project Slack channels.
• Maintain the meeting schedule for your projects, including setting agendas in advance and ensuring the team is fully prepared for those meetings.
• Collaborate with the BA and/or Consultant to plan deliverables and demos, and send out meeting notes, recordings, decisions, and action items within 24 hours after the meeting.
• Escalate any concerns around risks or team dynamics to the Engagement Lead.
• Escalate potential need for change orders or potential opportunities to the CEO and Client Delivery Manager.
• Take notes in meetings and maintain in a central location for the entire team.

Requirements

• 5- 7 years of Salesforce Project Management experience and demonstrable knowledge of Salesforce NPSP and/or Nonprofit Cloud.
• Must have experience in Project Management in the nonprofit sector.
• The ability to understand challenges and business problems and develop solutions with clients.
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards towards successful completion of a project.
• Experience working in a small, collaborative, supportive team structure.
• Proficiency in Google Workspace tools (Google Docs, Google Sheets, etc.).
• Proficiency in ClickUp as a project management tool.
• Proficiency in using Slack for internal and client communication.
• Ability to work 4-hour days, 5 days per week.

Benefits

• Flexible part-time schedule
• Remote work
• Holiday pay
• Rewarding work with a collaborative team