Provide ongoing and BAU administrative support for the Salesforce platform, including user management, data maintenance, and system configuration.
Provide timely and effective technical support to end-users, resolving issues and answering enquiries.
As well as working closely with your regional business users, contribute to global initiatives and participate in global roster to support other regions as an escalation point.
Implement and maintain security settings, user roles, and profiles to ensure data integrity and compliance.
Assist in the development and maintenance of Salesforce documentation, including process flows, configuration guides, and training materials.
Contribute to the implementation and enforcement of best practices for Salesforce administration, change management, and data governance.
Support the execution of platform upgrades, patches, and releases under the guidance of the Global Admin Lead.
Troubleshoot and resolve user issues and errors, escalating complex problems as needed.
Assist in the creation and management of reports, dashboards, and workflows to support business needs.
Collaborate with other team members and stakeholders to understand requirements and implement solutions within the Salesforce platform.
Stay up-to-date with Salesforce updates, new features, and best practices to share insight and knowledge with the team.
Contribute to the ongoing optimisation and improvement of the Salesforce environment.
Complete regular internal system audits and prepare for upgrades.
Implement and maintain data backup and recovery procedures.
Provide assistance, guidance and assist in training new and experienced end-users to grow the Salesforce.com skill set across the global organisation.
Ensure regulatory compliance and data integrity is always maintained.
Requirements
2+ years working with Salesforce
Demonstrated ability to meet deadlines while handling and prioritising simultaneous requests
Creative and analytical thinker with strong problem-solving skills
Experience with Jira, Service Desk and Confluence
Experience in Financial Services industry desirable
Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems, and processes
Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
Salesforce Admin certified (ADM201 and ADM211 etc)
Benefits
Competitive salary structure including company bonus scheme
Genuinely collaborative and friendly culture
Flexible and hybrid working
Remote working option - work from anywhere for up to 6 weeks per year
Ongoing personal development & learning opportunities
3 paid volunteering days per year & Workplace Giving Program
Periodic recognition and reward programs for outstanding performance and achievements
Frequent events and celebrations
Comprehensive medical insurance with coverage for your healthcare needs
Pension fund
Employee Assistance Program & Wellbeing Initiatives
Convenient and cozy office located near the Limassol Municipal Garden
Merchandiser I responsible for performing merchandising activities and stocking products at retail locations for Southern Glazer’s. Building displays and maintaining positive relationships with retail customers to enhance product visibility.
Merchandiser I performing merchandising activities and stocking products at Southern Glazer’s. Responsible for building displays and installing promotional materials in retail accounts.
Sales Leader developing corporate payment strategies and building an effective sales organization for B2B payments. Leading a team and managing client relationships in strategy development.
Crop Production Advisor developing business relations with agricultural customers at Nutrien Ag Solutions. Providing agronomic advice and managing customer data for effective sales strategies.
Sales Agronomist I driving customer relationships and agronomic outcomes for Nutrien Ag Solutions. Develops effective business relations, providing technical information and maintaining agronomic services.
Key Account Manager generating business for Extrusion machinery at Milacron in New Delhi, India. Responsible for building customer relationships and developing new business opportunities.
Regional Sales Manager for Stryker Extremities directing sales activities and shaping a high - performing sales team in Canada. Collaborating with leadership to maximize market share and growth opportunities while managing personnel and strategies.
Sales Assistant for part - time retail position handling customer service at Pandora store in Luxembourg. Engaging with customers and promoting high - quality jewelry products.
Clinical Specialist representing Philips’ VeriSight Pro 3D ICE catheter in cardiology. Engaging with healthcare providers and providing technical support to maximize product utilization.