Hybrid Salesforce Administrator

Posted last month

Apply now

About the role

  • Provide ongoing and BAU administrative support for the Salesforce platform, including user management, data maintenance, and system configuration.
  • Provide timely and effective technical support to end-users, resolving issues and answering enquiries.
  • As well as working closely with your regional business users, contribute to global initiatives and participate in global roster to support other regions as an escalation point.
  • Implement and maintain security settings, user roles, and profiles to ensure data integrity and compliance.
  • Assist in the development and maintenance of Salesforce documentation, including process flows, configuration guides, and training materials.
  • Contribute to the implementation and enforcement of best practices for Salesforce administration, change management, and data governance.
  • Support the execution of platform upgrades, patches, and releases under the guidance of the Global Admin Lead.
  • Troubleshoot and resolve user issues and errors, escalating complex problems as needed.
  • Assist in the creation and management of reports, dashboards, and workflows to support business needs.
  • Collaborate with other team members and stakeholders to understand requirements and implement solutions within the Salesforce platform.
  • Stay up-to-date with Salesforce updates, new features, and best practices to share insight and knowledge with the team.
  • Contribute to the ongoing optimisation and improvement of the Salesforce environment.
  • Complete regular internal system audits and prepare for upgrades.
  • Implement and maintain data backup and recovery procedures.
  • Provide assistance, guidance and assist in training new and experienced end-users to grow the Salesforce.com skill set across the global organisation.
  • Ensure regulatory compliance and data integrity is always maintained.

Requirements

  • 2+ years working with Salesforce
  • Demonstrated ability to meet deadlines while handling and prioritising simultaneous requests
  • Creative and analytical thinker with strong problem-solving skills
  • Experience with Jira, Service Desk and Confluence
  • Experience in Financial Services industry desirable
  • Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems, and processes
  • Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
  • Salesforce Admin certified (ADM201 and ADM211 etc)

Benefits

  • Competitive salary structure including company bonus scheme
  • Genuinely collaborative and friendly culture
  • Flexible and hybrid working
  • Remote working option - work from anywhere for up to 6 weeks per year
  • Ongoing personal development & learning opportunities
  • 3 paid volunteering days per year & Workplace Giving Program
  • Periodic recognition and reward programs for outstanding performance and achievements
  • Frequent events and celebrations
  • Comprehensive medical insurance with coverage for your healthcare needs
  • Pension fund
  • Employee Assistance Program & Wellbeing Initiatives
  • Convenient and cozy office located near the Limassol Municipal Garden

Job title

Salesforce Administrator

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job