Hybrid Safer Gambling Analyst

Posted last week

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About the role

  • Monitoring, assessing, and responding to customer accounts flagged for potential risk
  • Reviewing account activity and risk scores to detect signs of potential problem gambling
  • Initiating contact (via email or chat) with customers who may be vulnerable or exhibiting harmful patterns
  • Conducting affordability checks and supporting the application of limits, self-exclusion, or account restrictions
  • Escalating complex cases to senior analysts or compliance leads with clear recommendations
  • Maintaining precise case documentation and ensuring compliance with regulatory standards
  • Contributing to process improvements, training materials, and the broader safer gambling strategy

Requirements

  • Previous iGaming experience, preferably within safer gambling, player protection or compliance
  • Strong written and verbal communication skills (English required; additional languages a plus)
  • Excellent attention to detail, with the ability to see patterns and anomalies in data
  • Empathy, tact, and confidence in difficult or sensitive conversations
  • Analytical thinking: you can assess partial information and make reasoned decisions
  • Ability to thrive in a fast-paced, evolving environment
  • A proactive mindset and eagerness to learn
  • Experience with risk scoring or behavioural analytics (bonus)
  • Familiarity with regulatory requirements in iGaming, especially UK, SGA and MGA licences (bonus)

Benefits

  • Shared meals provided by our chefs

Job title

Safer Gambling Analyst

Job type

Experience level

Mid levelSenior

Salary

€25,000 - €30,000 per year

Degree requirement

High School Diploma

Location requirements

HybridMalta

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