Platform Support Manager overseeing L1 support team performance and stakeholder collaboration. Driving continuous improvement and operational excellence in platform support processes.
About the role
- Release Manager overseeing critical release activities in healthcare technology sector. Ensuring smooth, reliable, and timely software deployments for government clients.
Responsibilities
- Plan, schedule, and coordinate software releases across multiple environments.
- Collaborate with multiple development, QA, operations, and product teams.
- Maintain and improve release management processes, tools, and best practices.
- Track release progress, risks, and dependencies, providing timely and standardized status updates.
Requirements
- All candidates must pass public trust clearance through the U.S. Federal Government.
- 10+ years of experience in IT consulting, with focus on Release Management.
- Project Management Professional (PMP) certification is a must.
- Strong proficiency with Jira and Confluence.
- Familiarity with CI/CD pipelines.
- Experience with Databricks.
Benefits
- full healthcare benefits
- Flexible work arrangements
Job title
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