Regional Manager overseeing property management operations and customer service at BH, a leading multifamily real estate company. Leading team development while maintaining high standards and communication.
Responsibilities
Responsible for assuring the Company’s standards are achieved and excellent customer service is delivered
Takes a hands-on approach to determine and accomplish portfolio goals and objectives
Hires, trains, supervises, develops, and mentors Property Managers in accordance with company policies, procedures, and directives
Conducts performance evaluations on supervised employees
Assists Property Managers with site-level employees
Reviews and approves onsite employee status changes, and terminations
Establishes effective and regular communication/meetings with employees, owners and AVP/RVP
Reviews, monitors, assists, and makes recommendations to improve marketing activities
Monitors and makes recommendations on budget performance and reviews and approves expenditures within specified budget guidelines
Serves as primary liaison between Owner or Owner’s representatives and BH
Requirements
Minimum of 2 years of previous Property Management experience (Community Manager or above)
Knowledge of property management software (Yardi Voyager a plus)
Skilled in preparing/analyzing financial data, budgets and market surveys
Intermediate computer technology skills including MS Office Suite
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