Analista Pleno de Segurança Patrimonial na Hershey Brasil, responsável por suporte de segurança física e gestão de serviços de segurança. Atuará em conformidade e gestão de crise em São Roque.
About the role
- Quality and Patient Safety Analyst implementing quality management systems at Dasa, Brazil's largest healthcare network. Focus on enhancing patient safety and operational compliance in diagnostic operations.
Responsibilities
- Implement, monitor, and improve the Quality Management System across the Diagnostic Operation, ensuring compliance with certification standards, current legislation, and corporate strategies, while promoting best practices and Patient Safety.
- Document Management: manage the document lifecycle in SQDasa (creation, review, cancellation, and copy control), ensuring process standardization and monitoring deadlines and indicators.
- Management of Complaints and Continuous Improvement: record, analyze, and follow up on feedback from clients, patients, and physicians, adverse events, and report corrections, conducting root cause investigations, action plans, and management review meetings.
- Continuing Education: deliver and document technical and operational training, train teams on analytical methodologies, quality tools, and accreditation requirements, fostering a culture of continuous improvement.
- Method Validation and Verification: support and conduct validation and verification studies of analytical systems in partnership with the medical area, ensuring accuracy, traceability, and result safety.
- Quality Assurance: monitor and analyze internal and external control indicators, evaluate deviations, coefficients of variation (CVs), and propose corrective and preventive actions.
- Audits and Certifications: plan and oversee internal and external audits, address audit findings, and support the maintenance of the Diagnostic Operation’s certifications and accreditations.
- Risk Management: monitor operational risks using the FMEA tool, analyze events and near misses, and present data and mitigation plans to the Patient Safety Core.
Requirements
- Bachelor's degree in Biomedicine, Pharmacy, Biology, or related fields.
- Postgraduate degree in Quality Management, Patient Safety, or related areas is desirable.
- **Technical Requirements**
- Knowledge of laboratory analytical processes (internal and external quality control, control charts, critical analyses, and handling of non-conformities).
- Proficiency with quality tools: 5 Whys, 5W2H, FMEA.
- Experience with internal and external audits, and method validation and verification.
- Familiarity with PALC, RDC 978, and Patient Safety and Patient-Centered Care processes.
Benefits
- Meal support: Meal Voucher/Food Voucher or on-site cafeteria (depending on location);
- Health support: Health Insurance and Life Insurance;
- Career development: Dasa University, Development and Career Cycle, Technology Academies/PMAX, and Dasa’s Crescer Program;
- Other: Transportation Voucher and Performance Bonus (PPR).
- **💰 Unique to Dasa – Health Program based on five pillars:**
- Spiritual: yoga;
- Physical: TotalPass, primary care clinic, discounts on tests and vaccines;
- Intellectual: Dasa University;
- Relational: UAU perks club and SESC benefits;
- Emotional: Telepsychology.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
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