Test Lead overseeing testing activities to ensure software quality and mentoring team members. Collaborate with project stakeholders and recommend process improvements for testing efficiency.
About the role
- Quality Assurance Manager creating a Test Centre of Excellence for software quality in Social Care and Education services. Leading QA processes and mentoring teams to ensure robust and timely software releases.
Responsibilities
- Help us raise the bar on software quality that supports vital Social Care and Education services.
- Play a key role in the QA leadership team, owning the testing strategy across our division and building a Test Centre of Excellence from the ground up.
- Mentor Test Leads, Engineers and Automation specialists, ensuring our releases are robust, performant and delivered on time and to budget.
- Provide hands-on leadership across the SDLC, championing “quality first” and setting clear objectives and KPIs for the QA function.
- Design and embed best-practice processes aligned to ISO 9001, partner with Quality, Security & Compliance colleagues, and collaborate with product and engineering teams to continually improve test coverage, automation and non-functional testing.
- Analyse trends and project data, drive root-cause analysis, and reduce defects escaping to UAT/production.
- Ensure resource planning and utilisation are in place, maintain training and development plans, and keep the team motivated, skilled and supported.
- Deliver high-quality software that meets customer requirements and System C standards.
Requirements
- Strong track record leading QA/testing in Agile and waterfall environments, with deep knowledge of test methodologies.
- Experience establishing automation and non-functional testing frameworks; familiarity with tools such as JIRA, Xray, Jenkins, Selenium, SoapUI and Postman.
- Proven ability to manage and influence at all levels and drive collaboration across internal and external teams.
- Helpful: experience with Local Government information systems; relevant certifications (ISTQB/ISO 9001/Scaled Agile).
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