Hybrid QA Lead

Posted 2 months ago

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About the role

  • QA Lead managing QA and player support team in mobile gaming at Exient. Leading a dynamic team to deliver top-quality gaming experiences.

Responsibilities

  • Lead and manage a team of QA Testers and Player Support Specialists
  • Hire new team members as needed to support the growing demands of the department
  • Efficiently manage resource allocation across various projects
  • Foster a positive and collaborative culture within the QA department
  • Mentor team members to help them develop and grow professionally
  • Collaborate with the QA team to create and maintain Release Candidate (RC) checklists
  • Work alongside the scrum teams to assess and validate builds
  • Ensure the QA team monitors release stability in conjunction with the product and analytics teams
  • Maintain awareness of new feature statuses and identify potential risks to release plans
  • Collaborate closely with other leads and represent the QA department within the organisation
  • Manage the submission and release process in partnership with the rest of QA and production
  • Maintain our testing device library and identify new devices as needed
  • Ensure the QA team checks for, flags, and monitors issues occurring on specific devices or operating systems
  • Ensure efficient communication flow between the player community, our ticketing system, QA team, and scrum teams to deliver the best possible product to our players

Requirements

  • A minimum of five years of QA experience in the video games industry
  • Demonstrated strong leadership skills
  • Strong knowledge of Google Play Store and App Store backends, tools, and functionalities
  • Knowledge of mobile app submission and release processes
  • Understanding of the game development pipeline
  • Knowledge of the video game industry and market trends
  • Understanding of device limitations and player expectation
  • Knowledge of Agile development frameworks (SCRUM) is essential
  • Experience working with Jira, Confluence.
  • Knowledge of tools such as Device Farm and Testmo would also be beneficial
  • Experience working with source control systems such as P4 and Git
  • Willingness to work in an office environment
  • Fluency in English is essential

Benefits

  • Flexible working arrangements
  • Professional development opportunities

Job title

QA Lead

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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