QA Lead managing QA and player support team in mobile gaming at Exient. Leading a dynamic team to deliver top-quality gaming experiences.
Responsibilities
Lead and manage a team of QA Testers and Player Support Specialists
Hire new team members as needed to support the growing demands of the department
Efficiently manage resource allocation across various projects
Foster a positive and collaborative culture within the QA department
Mentor team members to help them develop and grow professionally
Collaborate with the QA team to create and maintain Release Candidate (RC) checklists
Work alongside the scrum teams to assess and validate builds
Ensure the QA team monitors release stability in conjunction with the product and analytics teams
Maintain awareness of new feature statuses and identify potential risks to release plans
Collaborate closely with other leads and represent the QA department within the organisation
Manage the submission and release process in partnership with the rest of QA and production
Maintain our testing device library and identify new devices as needed
Ensure the QA team checks for, flags, and monitors issues occurring on specific devices or operating systems
Ensure efficient communication flow between the player community, our ticketing system, QA team, and scrum teams to deliver the best possible product to our players
Requirements
A minimum of five years of QA experience in the video games industry
Demonstrated strong leadership skills
Strong knowledge of Google Play Store and App Store backends, tools, and functionalities
Knowledge of mobile app submission and release processes
Understanding of the game development pipeline
Knowledge of the video game industry and market trends
Understanding of device limitations and player expectation
Knowledge of Agile development frameworks (SCRUM) is essential
Experience working with Jira, Confluence.
Knowledge of tools such as Device Farm and Testmo would also be beneficial
Experience working with source control systems such as P4 and Git
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