Hybrid Project Manager

at Sona (getsona.com)

• Job title: Project Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: £70,000 - £80,000 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, London, United Kingdom

About the role

• Project Manager at Sona leading enterprise implementations of AI-native workforce management products. Focused on Social Care and Hospitality sectors, delivering projects on-time and within budget.

Responsibilities

• Lead and deliver projects on time, within scope and budget, maintaining the highest quality standards.
• Manage project risks, dependencies, and scope - communicating mitigations and changes clearly to all stakeholders.
• Act as the primary customer advocate, building strong relationships and managing expectations throughout delivery.
• Coordinate internal teams, vendors and customers to ensure successful outcomes and efficient resource deployment.
• Produce clear, consistent documentation and status reports, escalating risks where required.
• Support our ‘Land and Expand’ approach by driving strong customer partnerships and early value realisation.
• Continuously improve project processes and tools to enhance delivery speed, quality and customer satisfaction.

Requirements

• Proven success delivering enterprise software implementation projects on time, within budget and scope.
• Excellent communication and stakeholder management skills, including working with C-level executives.
• Strong leadership and collaboration skills, able to influence without direct authority.
• Strategic thinker with strong risk management, planning and prioritisation capabilities.
• Calm, organised and results-driven under pressure, with excellent time management.
• Confident in presenting, reporting and managing multiple complex projects simultaneously.
• Bonus: experience with workforce management or HR software, experience managing customers or in operations in Social Care or Hospitality industries

Benefits

• £70,000 - £80,000 per annum
• Hybrid role - 2 x days in the London office a week + customer travel across the UK
• Share options
• 35 days annual leave (25 days standard plus 10 flexible public holiday days)
• Extra day of leave for every year of service
• Pension contributions matched up to 5%
• Comprehensive health insurance
• Enhanced parental leave & pay
• Co-working space stipend for those based outside London
• Bi-annual all expenses paid team retreats
• The latest Macbook and equipment budget for your home office
• Professional development budget
• Unlimited free books