Project Manager overseeing projects for major corporate clients. Ensuring deliverables meet requirements while managing timelines and team responsibilities in a hybrid role.
About the role
- Project Manager at Sona leading enterprise implementations of AI-native workforce management products. Focused on Social Care and Hospitality sectors, delivering projects on-time and within budget.
Responsibilities
- Lead and deliver projects on time, within scope and budget, maintaining the highest quality standards.
- Manage project risks, dependencies, and scope - communicating mitigations and changes clearly to all stakeholders.
- Act as the primary customer advocate, building strong relationships and managing expectations throughout delivery.
- Coordinate internal teams, vendors and customers to ensure successful outcomes and efficient resource deployment.
- Produce clear, consistent documentation and status reports, escalating risks where required.
- Support our ‘Land and Expand’ approach by driving strong customer partnerships and early value realisation.
- Continuously improve project processes and tools to enhance delivery speed, quality and customer satisfaction.
Requirements
- Proven success delivering enterprise software implementation projects on time, within budget and scope.
- Excellent communication and stakeholder management skills, including working with C-level executives.
- Strong leadership and collaboration skills, able to influence without direct authority.
- Strategic thinker with strong risk management, planning and prioritisation capabilities.
- Calm, organised and results-driven under pressure, with excellent time management.
- Confident in presenting, reporting and managing multiple complex projects simultaneously.
- Bonus: experience with workforce management or HR software, experience managing customers or in operations in Social Care or Hospitality industries
Benefits
- £70,000 - £80,000 per annum
- Hybrid role - 2 x days in the London office a week + customer travel across the UK
- Share options
- 35 days annual leave (25 days standard plus 10 flexible public holiday days)
- Extra day of leave for every year of service
- Pension contributions matched up to 5%
- Comprehensive health insurance
- Enhanced parental leave & pay
- Co-working space stipend for those based outside London
- Bi-annual all expenses paid team retreats
- The latest Macbook and equipment budget for your home office
- Professional development budget
- Unlimited free books
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