Product Manager in charge of payment solutions for European SMBs, developing high - impact solutions in a fintech environment. Collaborating with teams and external partners to enhance payment experiences.
About the role
- Represent the voice of the client in projects and be responsible for the member/client experience
- Prepare a range of products and services to ensure a positive member/client experience
- Work closely with project developer and business analyst to ensure solutions meet user needs
- Ensure project expected benefits are delivered and manage relationships with stakeholders
- Serve as resource person, advisor and coach for squad and dedicated clientele and partners
- Recommend solutions for improving or optimizing standards, policies and programs; propose recommendations, solutions and action plans
- Resolve complex problems requiring knowledge of new trends, perform thorough analysis
- Coordinate and interact with various stakeholders across complementary fields of expertise
- Establish product backlog for projects, mandates and development activities
- Pinpoint issues, challenges, needs and problems within multidisciplinary team and agree on desired outcomes
- Develop and help implement goals, solutions and action plans; determine priorities to maximize business value
- Analyze information, conduct studies, develop and propose recommendations, and draft summaries
- Regularly monitor the business sector and digital realities
Requirements
- Bachelor's degree in a related field
- Minimum of six years of relevant experience
- Knowledge of French is required
- Action oriented, Customer Focus, Differences, Engagement, Nimble learning (competencies)
- Other combinations of qualifications and relevant experience may be considered
Benefits
- Competitive salary and annual bonus
- 4 weeks of flexible vacation starting in the first year
- Defined benefit pension plan
- Group insurance including telemedicine
- Reimbursement of health and wellness expenses and telework equipment
- Benefits apply based on eligibility criteria
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
SA
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