Promote a small team (10 or less) of diverse members to drive product improvements
Manage and improve service operation costs and metrics
Appropriately communicate issues and improvements that arise on-site to the technical team, provide required specifications for improvements, and promote feature development
Promote the proactive adoption and validation of new features and services
Support the implementing of operations necessary to provide new services based on both technical and operational knowledge of the product
Requirements
3+ years of experience in operating and improving service related to logistics, supply chain or customer support
1+ years of experience in developing service operations for new business development
Basic knowledge of the technical field and the ability to communicate smoothly with the technical team
Business level English and Japanese
Entrepreneurial spirit and independent thinking (the ability to enjoy a situation even when standards and norms are not clearly defined, and to move forward in a positive manner)
A sense of balance between the ability to steadily move things forward based on a solid plan and the ability to work quickly
Benefits
Competitive Salary - Based on experience
Work Hours - Flexible working time
Paid Holiday - 20 days per year (prorated)
Sick Leave - 6 days per year (prorated)
Holiday - Sat & Sun, Japanese National Holidays, and other days defined by our company
Japanese Social Insurance - Health Insurance, Pension, Workers’ Comp, and Unemployment Insurance, Long-term care insurance
Housing Allowance
Retirement Benefits
Rental Cars Support
In-house Training Program (software study/language study)
Job title
Product Manager, Service Infrastructure, Smart Logistics
UX Manager enhancing user experience across 16 international online shops in an e - commerce company. Responsibilities include UX design, research, and team collaboration.
UX/UI Designer at Autofleet working on designs for web and mobile in the mobility sector. Collaborating with Product Managers and RnD team to deliver innovative UX/UI solutions.
Senior User Experience Specialist at Boeing leading UX design for training systems for airline crews. Advocating for user experience throughout product development with a focus on quality and innovation.
Principal Product Designer at Fidelity Labs driving customer and business outcomes during a critical growth period. Transforming complex financial concepts into straightforward experiences for users.
Senior Product Designer shaping user experience for JOIN's recruiting software. Driving product design across multiple domains and enhancing user engagement.
Staff AI Product Designer at Google DeepMind creating innovative iOS experiences for Gemini app, leading cross - functional design initiatives. Tackling AI product challenges with cutting - edge design practices.
Product Designer analyzing healthcare workflows and crafting user - focused solutions at Lifen. Collaborating with Product Managers to enhance health data accessibility and improve clinical discoveries.
UI/UX Designer creating visually engaging and user - friendly digital experiences for IT Services. Collaborating with teams to design interfaces and marketing assets.
Product Designer developing user - centered designs for a B2B e - commerce platform. Collaborating with multi - national teams to enhance usability and design workflows.