Hybrid Product Manager, Notifications – Engagement Channels

Posted 3 weeks ago

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About the role

  • Collaborate on the vision and roadmap for notifications across push, SMS, email, and in-app.
  • Drive execution of notification strategy end-to-end.
  • Define principles for notification timing, targeting, personalization, and frequency control.
  • Partner with Content Network, Loyalty, and Affiliate teams to align notifications within the broader engagement ecosystem.
  • Work with engineering, data, and Martech to deliver enabling infrastructure (orchestration, segmentation, experimentation, consent management).
  • Lead alignment across stakeholders on use cases, prioritization, and success metrics.
  • Continuously measure impact and iterate to maximize engagement and conversion through notifications.

Requirements

  • 4+ years of experience as a Product Manager or Product Owner in engagement, CRM, or Martech platforms.
  • Deep understanding of multi-channel notification systems and customer messaging frameworks.
  • Experience with personalization, experimentation, and consent management.
  • Strong data-driven mindset; skilled in interpreting engagement metrics and running experiments.
  • Excellent cross-functional collaboration and communication skills.
  • Experience working in Agile environments (Jira proficiency preferred).

Benefits

  • Short-term incentives
  • Multiple health insurance options
  • Accident and life insurance
  • Access to best-in-class development platforms
  • Flexible Time off
  • Medical, Dental and Life Insurance
  • Tuition Assistance Program
  • Parental Leave
  • One day volunteer time off
  • $0 Money Transfer Fee Discount Code – Quarterly Recognition Program
  • “Game Changers” Employee Discount Program
  • Global Adoption Assistance
  • Global Scholarship Awards Program
  • 4% Western Union Contribution to 401K

Job title

Product Manager, Notifications – Engagement Channels

Job type

Experience level

Mid levelSenior

Salary

$120,000 - $150,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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