Hybrid Product Manager

at ITRS Group

• Job title: Product Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Ansible, AWS, Azure, Cloud, Google Cloud Platform, ITSM, Kafka, Prometheus, PyTorch, ServiceNow, Splunk, Tensorflow, Terraform
• Location requirements: Hybrid, London, United Kingdom

About the role

• Product Manager developing analytics-driven products and solutions for critical IT observability. Leading telemetry data analysis and collaborating with data scientists in a hybrid work environment.

Responsibilities

• Ensure solutions are AI-ready so that agents can interact seamlessly with data and models.
• Telemetry capacity forecasting and anomaly detection to anticipate system load, detect irregularities, and prevent failures.
• Historical threshold analysis for metrics, logs, and traces to establish baselines and identify deviations over time.
• Dynamic, high-performance visualizations capable of displaying and exploring large volumes of telemetry data.
• Self-service analytics workbench empowering internal teams and customers to run anomaly detection and statistical models independently.
• Automated incident contextualization to correlate telemetry anomalies with logs, traces, and historical incidents for faster root-cause analysis.
• Data retention and lifecycle optimization with analytics-driven policies that balance storage costs against long-term insight value.

Requirements

• 5+ years of product management experience in observability or IT operations for financial services.
• Deep understanding of banking IT architectures, including trading systems, core banking, risk management, and fraud detection.
• Experience working with monitoring, predictive analytics, or automation tools.
• Hands-on experience with telemetry data (logs, metrics, traces) and IT infrastructure monitoring (e.g., OpenTelemetry, Prometheus, ELK, Splunk, ITRS Geneos, Datadog, Dynatrace, etc.).
• Knowledge of AI/ML frameworks (TensorFlow, PyTorch, MLflow) and automation tools (Terraform, Ansible, ServiceNow ITSM).
• Technical background or strong understanding of software engineering, cloud infrastructure, and DevOps.** **
• **You will benefit from having the following experience:**
• Understanding of real-time streaming architectures (Kafka, Flink, Kinesis).
• Familiarity with cloud-native financial services architectures (AWS, Azure, GCP)

Benefits

• Health Insurance and Dental Health Cover for you and your dependants
• Employee Assistance Programme
• Pension
• Flexible Hybrid Working
• Enhanced Parental Leave
• Travel Insurance
• Life Assurance
• Income Protection
• Referral Bonus
• Buy and Sell Holiday
• Training Reimbursement