Perform installation of semiconductor capital equipment at customer sites locally and worldwide while ensuring the systems meet specified performance specifications
Activities during installation includes but not limited to setup, alignment, calibration, troubleshooting, diagnosing and repairing of highly complex capital equipment
Understand and troubleshoot problems in software and electronics, optics, mechanical, electro-mechanical and electro-optical systems related to the assigned system
Must successfully complete required and ongoing technical training to acquire a thorough knowledge of company equipment; including installation procedures and the application of diagnostic techniques and practical application of service aids
Prepare field service reports and daily passdowns on Installation progress and non-conformances
Contribute to post-activity Quality feedback initiative and improvement
Execute documented procedures, exercises judgment within defined procedures and recommend changes to existing process and procedures when needed
Represent the company to the customer and assumes accountability for customer satisfaction with all installation/upgrade-associated activities
Obtain all necessary international travel documents and manage their personal lives to be ready to travel overseas for extended period
Manage personal finances to prevent disruption to scheduled activities - even when traveling for extended periods.
Requirements
Bachelor degree in Mechanical or Electrical Engineering or equivalent experience
Preferably with 3 years or more of experience working with capital equipment for the semiconductor industry
Knowledgeable in electronics, optics, mechanical, electro-mechanical and electro-optical systems
Competent with the MS Office suite of applications and have knowledge of computer theory, various operating system software knowledge and networking in a Windows, Unix or Novell environment
Strong verbal, written and interpersonal communications skills are required
Ability to work in local or remote locations with domestic and international travel
Fresh graduate with the right attitude will also be considered.
Benefits
Competitive, family friendly total rewards package
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