About the role

  • Design and evolve Haven's care delivery platform as the company scales, focusing on end-to-end service journeys.
  • Own and define the end-to-end experience and design of key areas of the service journey.
  • Work closely with clinicians, operations, and patients to deeply understand the people who touch our service and rally the Haven team around their needs.
  • Explore, iterate, test, and deliver new product solutions and detailed UX and UI designs to continuously evolve and improve the care delivery platform.
  • Build team processes and culture—setting a positive tone within the Design team and across the company.
  • Collaborate with founders, engineering, operations, and clinical teams to deliver services that meaningfully improve patients' lives.

Requirements

  • Senior-to-lead level product/ UX/ Service Designer, 6+ years of experience delivering and collaborating cross-functionally at every stage of the product development process.
  • Portfolio that showcases your ability to dig into complex workflows, understand user needs and requirements, and distill them into delightfully simple design solutions.
  • Eye for detail, consistently demonstrating a high degree of craft and proficiency with visual communication design.
  • Strong product sense, comfortable with working without a formal product management function with the ability to balance speed vs. scalability tradeoffs.
  • Comfort with early-stage startup ambiguity, collaboration, and willingness to go beyond the boundaries of your role to achieve goals.
  • Background in healthcare or a regulated industry is helpful but not required.

Benefits

  • Offers Equity
  • Comprehensive healthcare benefits
  • Hybrid work environment (2 days per week in San Francisco office)
  • Significant opportunity for career growth and development
  • Support for career track development in individual contributor or management tracks
  • Work directly with experienced founders at a venture-backed company

Job title

Product Design Lead

Job type

Experience level

Senior

Salary

$165,000 - $195,000 per year

Degree requirement

No Education Requirement

Location requirements

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