Senior Azure Databricks Engineer at AHEAD building platforms for digital business. Architecting and optimizing Azure Databricks solutions and data pipelines for enterprise clients.
About the role
- Product Concern Engineer at Ford identifying and escalating critical vehicle issues with dealers. Collaborating with engineering to develop corrective actions and improve service outcomes.
Responsibilities
- Identify and escalate critical vehicle issues that dealers cannot currently fix.
- Collaborate with engineering to quickly develop and deploy corrective actions, including parts, software, and service procedures.
- Main goal is to improve dealer “Fix-it-Right-the-First-Time” rates, control warranty costs, and reduce buy-backs.
- __Key tasks:__**• Apply analytical skills to identify unresolved customer vehicle concerns in all markets for assigned vehicle line(s).
- Strive to reduce time between first occurrence indicator and escalation (Patient Zero).
- Develop/organize supporting data and analysis to substantiate concerns against QSF (Quick Service Fix) Screening Criteria.
- Escalate concerns in a timely manner to Product Development/Quality and responsible design & release activities.
- Support efforts with key stakeholders to resolve concerns as required, including assist with locating concern vehicles and parts for inspection.
- Plan/coordinate repair readiness, and author Service Bulletin & Service Messages in a timely manner.
- Support the Technical Assistance Centre (TAC) and Markets.
- Lead escalated Technical Assistance Requests and work with Engineering SMEs to provide support to Field Service Engineers.
- Utilize Business Case process to facilitate lower warranty costs and improved customer satisfaction.
Requirements
- University or College Degree as a mechanical engineer
- At least 2-3 years’ work experience in technical field
- Technical knowledge, automotive experience
- Fluent written and spoken English
- Ability to multitask
- Ability to manage conflict, including with senior management such Chief Program Engineers
- Self-starter and ability to manage a project.
- __Advantage:__**• Hobby car mechanic, experience from service station is an advantage
- AI prompting / PowerApps / Qlik / Dashboard knowledge/experience
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Senior Data Engineer specializing in Databricks and PySpark for building scalable data solutions in cloud platforms. Responsible for data quality and optimizing data workflows.
Civil Engineer specializing in Anchors at Würth, defining and calculating safe anchoring solutions with structural engineering involvement. Collaborating on real projects from the initial phases to execution.
Engineer developing Linux device drivers and kernel components at Arrow Electronics. Collaborating with hardware engineers and using various development tools for innovative solutions.
Thermal Engineer at ispace leading thermal design and analysis for multiple lunar missions. Focused on engineering team strengthening and thermal design expertise.
Commercial Engineer responsible for business development in Lyon for an IT company. Focuses on client relationships and strategic partnerships for sustainable projects.
Engineer III responsible for refrigeration maintenance and repair in a resort setting. Ensuring safe and clean operations while providing excellent guest service.
Project Engineer providing civil engineering support at Matrix Design Group in San Antonio, TX. Collaborating on infrastructure projects and preparing engineering designs and documentation.
Chemical Process Engineer supporting nuclear material processing systems and high‑hazard chemical operations in Oak Ridge, TN. Involved in process design, troubleshooting, and operational support.
Senior Assurance Engineer part of a multinational team performing independent verification and validation for various projects. Engaging in planning, execution, and reporting of complex initiatives with a NATO SECRET clearance.