Hybrid Product Analyst – Transfer Agency

at ZILO™

• Job title: Product Analyst – Transfer Agency
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: SDLC
• Location requirements: Hybrid, London, United Kingdom

About the role

• Product Analyst defining and shaping requirements for our transfer agency platform. Collaborating with senior Product Managers to translate business and regulatory needs into actionable Epics.

Responsibilities

• Act as a subject matter contributor in transfer agency operations, particularly in European markets (Ireland and Luxembourg).
• Translate business requirements, client feedback, and market changes into detailed Epics and product specifications.
• Conduct research on regulatory requirements, market trends, and competitor offerings to inform product design.
• Support senior Product Managers in maintaining product backlogs and preparing product materials for delivery teams.
• Work with Business Analysts to ensure Epics are broken down into accurate user stories with clear acceptance criteria.
• Participate in cross-functional workshops with engineering, delivery, and design teams to refine requirements.
• Ensure documentation is consistent, structured, and aligned with ZILO’s product development framework.

Requirements

• Experience in the transfer agency business or related asset servicing operations.
• Strong ability to analyse processes and define clear, structured product requirements.
• Understanding of the Software Development Lifecycle (SDLC) and agile practices.
• Clear communication skills to bridge business needs and technical teams.
• Analytical and detail-oriented approach, with a focus on accuracy and compliance.
• **Qualifications & Experience**
• Proven track record in delivering results.
• Experience working with JIRA and Confluence and familiarity with agile methodologies is desired.
• Self-motivated and proactive, with the ability to work independently and take ownership of initiatives, while also fostering a collaborative and inclusive team culture.
• Strong problem-solving and decision-making abilities, with a strategic mindset and the capacity to navigate complex challenges.

Benefits

• Enhanced leave - 38 days inclusive of 8 UK Public Holidays
• Private Health Care including family cover
• Life Assurance – 5x salary
• Employee Assistance Program
• Company Pension (Salary Sacrifice options available)
• Access to training and development
• Buy and Sell holiday scheme