IN
IntervalorPrompting Engineer
Prompting Engineer creating and optimizing language models for chatbots in a credit recovery firm. Collaborating with product and tech teams to enhance user interactions.
About the role
- Conduct Detailed Process Analysis: Map and assess current-state workflows to identify inefficiencies, bottlenecks, and opportunities for digitization and automation.
- Design Future-State Digital Workflows: Develop optimized, user-centered digital processes using tools such as SharePoint, Power Automate, or ServiceNow, ensuring alignment with business requirements and technical feasibility.
- Support Change Management Activities: Collaborate with the change management lead to support stakeholder engagement, contribute to training materials, and assist in user onboarding and adoption efforts.
- Collaborate with IT and Business Stakeholders: Work closely with IT teams, business units, and end users to validate requirements, test solutions, and ensure smooth implementation of redesigned workflows.
- Ensure Quality, Compliance, and Continuous Improvement: Validate that new workflows meet data governance, security, and accessibility standards, and contribute to post-implementation reviews to identify areas for refinement.
Requirements
- Bachelor’s or Master’s degree in engineering, business process management, or related field
- 3+ years of experience in process improvement and workflow automation
- Familiarity with Lean Six-Sigma or similar methodologies
- Experience with digital tools and platforms (e.g., SharePoint, ServiceNow, Power Automate, etc.)
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
QI
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