CISO managing information security and privacy governance at Puzzel, a leading cloud - based contact center provider in Europe. Engaging with stakeholders for compliance and risk management.
About the role
- Principal Technical Program Manager at GM driving critical security services initiatives. Collaborating with cross-functional teams and implementing security solutions in enterprise platforms.
Responsibilities
- Oversee implementation of critical cyber security services initiatives, define and manage program scope, timelines, resources, and dependencies for security services initiatives; proactively identify risks and bottlenecks.
- Drive integration of security services into enterprise platforms, customer identity flows, and product delivery pipelines.
- Lead quarterly/monthly roadmap reviews, OKRs.
- Define and track KPIs, service health metrics, validation milestones, and team capacity vs. workload.
- Establish operational rhythms: program reviews, executive dashboards, and risk escalation processes.
- Ensure security services are transparent and trackable through Jira, Align, Confluence and other tools.
- Act as the principal liaison between engineering, cloud security, compliance, and product teams.
- Provide clear communication at executive, technical, and cross-functional levels.
- Mentor program managers and engineers, building a culture of execution discipline, accountability, and secure delivery.
Requirements
- 10+ years of program management experience leading and delivering complex, large scale technical programs in enterprise security, cloud security, and/or identity services.
- Bachelor’s degree in Computer Science, Cybersecurity, Engineering, or related experience.
- Demonstrated success in leading cross-functional, enterprise-scale security programs in complex environments.
- Expertise with security standards, compliance frameworks, and regulatory requirements.
- Strong operational program management background: Agile, scaled delivery, portfolio management, Jira/Align/Confluence.
- Excellent communication and interpersonal skills, with the ability to influence at all levels, from individual contributors to senior executives.
Benefits
- GM offers a variety of health and wellbeing benefit programs.
- Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.
- Company Vehicle: Upon successful completion of a motor vehicle report review, you will be eligible to participate in a company vehicle evaluation program, through which you will be assigned a General Motors vehicle to drive and evaluate. Note: program participants are required to purchase/lease a qualifying GM vehicle every four years unless one of a limited number of exceptions applies.
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