Hybrid Principal Software Architect – Platform Integrations, AI Focus

Posted last month

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About the role

  • Serve as the technical lead and subject matter expert for platform integrations, developing deep expertise in our core architecture to support high-level design decisions and effective troubleshooting.
  • Architect, design, and maintain highly scalable, distributed applications using C#/.NET and client-installed agents, with a strong emphasis on reliability and availability in the cloud.
  • Leverage AI/ML techniques to improve anomaly detection, system recommendations, or integration intelligence across our platform.
  • Enforce high standards of code quality, performance, and security, actively reviewing code and development practices to drive engineering excellence.
  • Champion collaboration across disciplines — including Product, UX, Architecture, and Support — to deliver user-centric and resilient solutions.
  • Play a hands-on role in our Scrum teams, participating in grooming, planning, and architectural discussions while delivering production-ready features.
  • Ensure our systems are optimized for performance, scalability, observability, and cost-efficiency across environments.
  • Troubleshoot and resolve complex production issues in a cloud-first environment, working closely with Support and customers to ensure fast resolution and learning loops.
  • Continuously improve our tooling, automation, monitoring, testing frameworks, and incident response pipelines to support operational excellence.
  • Mentor and support fellow engineers, cultivating a culture of learning, innovation, and technical mastery.
  • Stay on the pulse of industry trends in AI, DevSecOps, and cloud-native development, and introduce relevant innovations to the team and platform.
  • Contribute to internal libraries, frameworks, and best practices that are shared across platform teams.

Requirements

  • Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related discipline.
  • 10+ years of professional software engineering experience, with deep expertise in C# and .NET Core.
  • 5+ years of experience in software or solution architecture roles, ideally in a cloud-native environment.
  • A proven track record working in Azure Cloud environments and deploying production-grade SaaS systems.
  • Experience building or integrating AI/ML models (e.g., anomaly detection, classification, recommendations) into production systems is a strong plus.
  • Comfortable navigating polyglot environments — including Python, Go, JavaScript/TypeScript, and potentially niche stacks like Erlang — with a solid grasp of integration patterns and APIs.
  • Proficient with CI/CD pipelines, Azure DevOps, automated testing, and infrastructure-as-code principles.
  • Excellent problem-solving skills with the ability to reason through complex system interactions and understand large, evolving codebases.
  • Strong understanding of cloud security, privacy principles, and best practices for secure software design.
  • Excellent verbal and written communication skills in English, with the ability to clearly convey technical concepts to diverse audiences.

Benefits

  • Health insurance
  • Pension/retirement matching
  • Comprehensive life insurance
  • Employee assistance program
  • Time off plans
  • Paid company holidays

Job title

Principal Software Architect – Platform Integrations, AI Focus

Job type

Experience level

Lead

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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