Product Manager responsible for advancing the U.S. Legal Support product portfolio by delivering timely products and managing cross - functional teams. Requires strong collaboration and product lifecycle management skills.
About the role
- Principal Product Manager for Identity at PayJoy, leading strategies for global customer verification and onboarding. Collaborating with engineering and data teams to deliver secure identity solutions.
Responsibilities
- Lead product strategy and execution for PayJoy’s identity systems — defining how we verify, trust, and onboard users securely across markets.
- Bring clarity to complexity by framing ambiguous problems, building structured roadmaps, and aligning teams around clear, measurable outcomes.
- Collaborate cross-functionally with engineering, data science, design, risk, and operations to build scalable, reliable identity verification and fraud prevention capabilities.
- Deeply understand customer and market needs to design identity experiences that balance trust, compliance, and conversion.
- Translate abstract goals into actionable plans—defining success metrics, driving prioritization, and ensuring delivery quality at scale.
- Learn and adapt quickly, diving into new technologies, regulations, and ecosystems to inform decisions with rigor and data.
- Drive operational excellence, ensuring the right balance between risk management and user experience while supporting global expansion.
- Influence across levels, partnering with senior leadership to define strategy and champion identity as a core enabler of PayJoy’s mission.
Requirements
- 7+ years of product management experience, including ownership of complex, cross-functional initiatives that span engineering, data, and operations.
- Strong generalist product management skills, with depth in strategy, execution, and stakeholder alignment. Systems-level thinker who can connect customer needs, business goals, and technical architecture into a coherent roadmap.
- Analytical and data-driven — able to define success metrics, interpret data, and use insights to guide decisions.
- Exceptional communication and collaboration skills, with a track record of influencing across senior stakeholders and diverse teams.
- Comfortable in high-ambiguity, high-growth environments where priorities evolve rapidly and judgment matters more than playbooks.
Benefits
- 100% Company-funded Health and dental and vision discount plan for employees and immediate family members.
- Life insurance.
- Phone finance, Headphone, home office equipment and wellnes perks.
- 30 days of Christmas bonus
- 20 days paid Vacation
- 50% Vacation premium
- 13% Saving funds
- $2,000 MXN monthly grocery coupons
- $2,000 MXN monthly restaurant coupons
- $2,000 USD annual Co-working Travel perk
- $2,000 USD annual Professional Development perk
Job title
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