Personal Lines Account Manager managing client accounts at a growth-focused national insurance services firm. Driving client insurance needs and providing exceptional service in a collaborative environment.
Responsibilities
Market client accounts to negotiate and secure the most appropriate insurance coverage for both new and renewal business.
Serve as the primary contact for clients, responding to inquiries, explaining coverages and premiums, and facilitating claims between clients and adjusters.
Maintain strong carrier relationships to obtain quotes, binders, endorsements, and related documents.
Research and resolve moderate to complex service issues, including coverage questions and billing discrepancies, in a timely manner.
Ensure account accuracy by maintaining up-to-date policy information in the agency management system, reviewing policies/endorsements, and handling contract and certificate compliance requests.
Stay current on industry developments, including carrier underwriting appetites and pricing trends.
Requirements
4 years of experience in personal lines account management.
Active Property & Casualty license.
Excellent verbal and written communication skills.
Strong interpersonal skills with a client-service mindset.
Highly organized, detail-oriented, and adaptable in a fast-paced environment.
Collaborative team player with a positive attitude.
Strong problem-solving and analytical skills with a solutions-driven approach.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).
Authorized to work in the U.S. without sponsorship.
Benefits
Medical, Dental, and Vision Benefits
Flexible Spending Account (FSA), Health Savings Account (HSA), and Commuter Transit Programs
Company-paid Short-Term Disability, Long-Term Disability, and Group Term Life
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