About the role

  • Develop patch maintenance schedules to meet internal requirements to maintain compliance for OS, Browser and 3rd party software updates
  • Schedule maintenance windows for internal deployments, following all change management processes
  • Create pre- and post-patch reports and be able to present results to management, when needed
  • Assist in testing and pilot software deployments to include post deployment issue resolution
  • Complete patch management agent installs and resolve issue with non-functioning agents
  • Assist clients with developing maintenance windows that meet the requirements for patch cadence while reducing impact to normal business operations
  • Create knowledge articles to document software patch deployment and remediation tasks
  • Complete emergency (zero day) patch deployments
  • Complete moves, adds, and changes for maintenance collections and deployments
  • Monitor and remediate patching activity across a range of maintenance schedules
  • Manage and ensure effectiveness of software patches
  • Establish and maintain regular written and in-person communications with the client and organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent Patch Management activities
  • Perform routine audits of patching activity to confirm all updates are being applied and reported correctly
  • Participate in routine audits to record patch levels and create reports to meet compliance

Requirements

  • Bachelor’s Degree and/or 3+ years equivalent work experience in OS Platform Engineering
  • 2+ years, experience with software distribution programs (Manage Engine Desktop Central, Configuration Manager, Tanium)
  • 2+ years, experience with desktop operating systems and applications (Windows 11, Active Directory, PowerShell, Microsoft Office, Linux)

Benefits

  • health insurance coverage
  • wellness program
  • life and disability insurance
  • retirement savings plan
  • paid leave programs
  • paid holidays
  • paid time off (PTO)

Job title

OS Platform Engineer II

Job type

Experience level

Mid levelSenior

Salary

$57,000 - $113,000 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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