Develop patch maintenance schedules to meet internal requirements to maintain compliance for OS, Browser and 3rd party software updates
Schedule maintenance windows for internal deployments, following all change management processes
Create pre- and post-patch reports and be able to present results to management, when needed
Assist in testing and pilot software deployments to include post deployment issue resolution
Complete patch management agent installs and resolve issue with non-functioning agents
Assist clients with developing maintenance windows that meet the requirements for patch cadence while reducing impact to normal business operations
Create knowledge articles to document software patch deployment and remediation tasks
Complete emergency (zero day) patch deployments
Complete moves, adds, and changes for maintenance collections and deployments
Monitor and remediate patching activity across a range of maintenance schedules
Manage and ensure effectiveness of software patches
Establish and maintain regular written and in-person communications with the client and organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent Patch Management activities
Perform routine audits of patching activity to confirm all updates are being applied and reported correctly
Participate in routine audits to record patch levels and create reports to meet compliance
Requirements
Bachelor’s Degree and/or 3+ years equivalent work experience in OS Platform Engineering
2+ years, experience with software distribution programs (Manage Engine Desktop Central, Configuration Manager, Tanium)
2+ years, experience with desktop operating systems and applications (Windows 11, Active Directory, PowerShell, Microsoft Office, Linux)
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