Responsible for maintaining departmental processes for Safer Gambling, Enhanced Due Diligence, AML account reviews, and documentation of customers as appropriate.
Identifying potential risks and markers of harm to our members that have triggered internal controls; reviewing risk and making risk-based decisions to act when you see evidence of harm or behavior change.
Verification of source of funds and source of wealth documentation and request further information if required.
Adherence to Compliance policies and processes, assessment of how and when to interact, including recording, reviewing, and rationale for decisions made.
Acting as a subject matter expert in the field of Safer Gambling and AML.
Assisting players who require assistance with AML or Responsible Gaming matters when required.
Liaising with other departments on gambling addiction or potential gambling problems.
Ensure regulatory requirements and objectives are carried out along with company business aims and objectives. Monitor player activity and take preventative action if behavior is indicative of a problem.
Monitor player transactions and analyze player accounts to identify activities related to money laundering or suspicious behavior.
Monitoring systems for previously excluded customers attempting to access the business.
Effective resolution of customer complaints in line with our complaint’s procedure.
Be the first point of escalation for all Compliance cases and queries.
Assist Manager with new member onboarding and ad hoc training sessions for different business areas.
Work on other tasks as requested by the management.
Requirements
Robust investigative, risk analysis, assessment, and decision-making skills.
Strong organizational and prioritisation skills.
Ability to switch tasks when required and meet a tight deadline and to remain calm under pressure.
Effective communication skills, both written and spoken.
Ability to remain calm, empathetic and make decisions in stressful situations.
Enjoy working in a fast-paced and demanding environment.
Willing to work with people at all levels and in all functions, independently and as part of a larger team.
You are self-organizing and ensure that your attention to detail and accuracy of work is constant.
Benefits
Exciting opportunity to play a pivotal part in the growth and development of a rapidly growing industry
Competitive salary with health benefits and health insurance
Attractive bonus packages
Continuous training and development to enhance your knowledge.
Career development and growth
Flexible work
Social events
Health allowance
Diversity of roles, projects, and challenges
Excellent team-oriented, fun international work environment
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