Provide high level technical expertise to support the network security operations team in all activities.
Provide high quality internal and external customer service surrounding the company values.
Implement and support of Network Security components (NGFW, DDoS) LAN, WAN, Data Center infrastructure, etc.
Ensures all network infrastructure engineering patterns are appropriately designed to meet our SLA requirements.
Responsible for writing and reviewing change request as a part of the change management process.
Provide recommendations for improving overall network security posture.
Participate in the documentation processes including network diagrams, staff contacts, vendor contacts, utilization of monitoring/resource/inventory management tools.
Collaborates with managers to develop standards in line with the company guidelines and monitoring those standards.
Assisting with the resolution of escalated issues and actively participating in problem management activities.
As a member of the network security operations team participate in an on-call support rotation to ensure 24x7x365 coverage for critical core and customer infrastructure.
Overtime in the event of emergencies is required.
Requirements
Degree or Diploma in Networking or Technology
3+ years experience in IP-based large environment strongly preferred
Demonstrated in-depth understanding of the TCP/IP protocol
Demonstrated ability to work effectively in a team environment, in an organized, methodical, and pleasant manner
Ability to take ownership and co-ordinate resolution of network related problems
Provide expert technology platform support of change control process including impact analysis, method of procedure review, implementation, and verification
Outstanding analytical and methodical troubleshooting skills
Good level knowledge of network administration, architecture, and engineering in mission critical environments
For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English speaking colleagues across the country.
Benefits
A financial rewards program that recognizes your success
An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
An extensive flex pension and benefits package, with access to virtual healthcare
Flexible work arrangements
Possibility to purchase up to 5 extra days off per year
An annual wellness account that promotes an active and healthy lifestyle
Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
Inspiring leaders and colleagues who will lift you up and help you grow
A Community Impact program, because what you care about is a part of what makes you different.
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