Provide technical expertise for ongoing development and support of the SC Department of Social Services voice and data communication networks, systems, and services.
Monitor and support telecommunication between SC DSS Agency and client/partner endpoints and the SC data center, using Cisco and Cisco/Meraki products and interfaces, with a priority on Firewall, Wireless, and ISE configurations, monitoring, and troubleshooting.
Consult with and assist Agency infrastructure team and Agency partners to achieve, monitor and resolve telecommunication between endpoints.
Understand the interactions between systems, applications, and services within the environment, and evaluate the impact of changes or additions.
Analyze systems and perform usability testing to ensure performance and reliability, enhance scalability, and meet security requirements.
Determine and communicate the implications of system-level decisions on subsystems and components and help determine how best to mitigate or take advantage of these implications.
Determine and communicate the requirements and capabilities of components within the context of the larger system, project, and team.
Provide an architectural framework for information system development, maintenance, and enhancement efforts.
Work closely with Agency Security, End User Support, Network Services, and Network Communications teams to design and implement security countermeasures, and to prevent and mitigate network and client vulnerabilities.
Provide remote communications troubleshooting support with State and County IT teams (external to SC DSS), providing technical expertise requiring a wide range of firewall knowledge and experience.
Available to work off hours and on weekend to implement scheduled maintenance.
Mentor less experienced peers.
Perform tasks efficiently and work together with team to ensure project success.
Requirements
Bachelor’s or higher degree in Computer Science or other quantitative discipline
6+ years of experience with Cisco Firewalls
4+ years of experience with Cisco ISE
6+ years of experience with Cisco VPN
6+ years of experience with Wireshark
2+ years of experience Azure Cloud and Virtualization
4-6 years of experience with Cisco Routers
6+ years of experience with Cisco Switches
6+ years of experience with Cisco Hardware Administration
6+ years of experience DHCP
6+ years of experience demonstrated knowledge/skills of IT industry (multi-tiered architectures, emerging technologies, networks, data management systems and hardware systems).
2-4 years of experience Datacenter, Cloud and Network Infrastructure
6+ years of experience with ability to communicate (orally and written) effectively with technical, non-technical staff, and customers/stakeholders as needed or directed.
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