Mystery Shopper assessing customer service quality for various companies. Role involves observations, evaluations, and teamwork to discuss improvement areas in Austria.
Responsibilities
Carrying out mystery shopping assignments across various industries and markets
Observing and evaluating the on-site customer experience
Documenting observations and evaluations according to provided criteria
Completing questionnaires about the conducted mystery shopping assignments
Collaborating closely with the team to discuss insights and potential improvements
Requirements
At least 20 years old
Valid driver's license
Interest in market research and mystery shopping
Good communication skills and strong powers of observation
Reliability and accuracy in task execution
Basic computer skills
Benefits
Personal support and training before each assignment
Flexible scheduling: you choose how many and which assignments to accept
Secure and reliable fee-based payment
Your feedback is actively requested and has impact
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