Senior Consultant managing client projects and consultants for YCAP - Group. Focusing on management consulting and organizational transformation strategies driven by client needs.
About the role
- Mortgage Consultant providing guidance to customers on their home journeys and mortgage needs. Role offers flexible working hours and requires evening and weekend availability.
Responsibilities
- Talking to a variety of existing and new to bank customers about their individual home journeys
- Supporting customers with a wide variety of topics
- Guiding customers through digital Home journeys
- Dealing with existing customer queries and helping customers post application
- Providing expert professional guidance to support their mortgage, protection and insurance needs
- Working until 8pm as needed is necessary to be eligible for this role
- Opportunities to develop new skills in new product areas and opportunities to advance or move across the Group
Requirements
- A customer-centric, personable approach
- A flexible attitude to how, when and where you work – including evenings and weekends
- A willingness and ability to learn new skills and pick up new digital technologies
- Banking experience or experience engaging with customers would be a bonus!
Benefits
- A generous pension contribution of up to 15%
- Annual bonus award, subject to Group performance
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- A range of wellbeing initiatives and generous parental leave policies
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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