IT System Administrator managing IT setup and support at YouTrip, a leading fintech firm. Overseeing system infrastructure, troubleshooting issues, and training users for efficient IT operations.
About the role
- Marketing Systems Administrator at 1-800 Contacts handling AdTech systems and collaborating with cross-functional teams for optimization. Focused on user management and system health monitoring in a hybrid role.
Responsibilities
- Serve as the lead system administrator for AdTech, handling all administrative functions, including implementation, optimization, and maintenance
- Be responsible for the knowledge base (Confluence), systems, and process that will enable a comprehensive view into Marketing & Communications initiatives, resource investments, and expected outcomes supported by the system, and will participate in strategic design and maintenance of systems inclusive of complementary applications and integrations
- Be accountable for user and group management, gathering, translating, and analyzing requirements, business process development, documentation of functionality, and the stewarding through of any resulting development, testing, and validation in the system
- Collaborate with vendors, information technology colleagues, and other partners to resolve technical problems, advocate for improvements, etc
- Act as an internal champion for applicable systems, identifying, recommending, and implementing continuous improvements to support daily activities
- Train and provide education to other users for efficient system utility and to increase its adoption and strategic use
- System health monitoring and alerts (ex: data job failures, email send errors, etc.)
- Communicate system changes to users in advance and train end users on the changes and how to use it prior to implementation
- Ensure AdTech systems are configured with data security and governance to meet the organization's procedures, policies, and regulatory requirements (HIPAA, GDPR, CCPA, CAN-Spam, etc.)
- Coordinate software upgrades with appropriate parties
Requirements
- Bachelor’s Degree in Computer Science or Equivalent Experience
- 3+ years’ confirmed ability in information technology or information systems
- Experience with Marketing Technology concepts
- Understanding of database fundamentals (data, tables, joins, keys, etc.)
- Experience in SQL (write queries to debug system health and operation)
Benefits
- Free eye exams for your entire family
- Deep discounts on lenses, glasses, and other services
- Amazing healthcare coverage
- 401(k) match
- Flexible PTO
- Tuition reimbursement program
- In-house restaurant with highly discounted meals (Steak dinner under $6)
- Free snacks, ice cream, and drinks every day
- Full onsite gym
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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