Systems Administrator managing support for various operating systems at American Systems. Leading backup and restore efforts, security management, and end - user assistance across platforms.
About the role
- IT System Administrator managing IT setup and support at YouTrip, a leading fintech firm. Overseeing system infrastructure, troubleshooting issues, and training users for efficient IT operations.
Responsibilities
- Install, configure, and maintain both hardware and software systems including variety of SaaS based and internal applications, such as Slack, Google Workspace, AWS WorkSpaces, Github, JIRA, Confluence, VPN
- Troubleshoot, and resolve IT-related hardware and software issues reported by internal users, and manage the process of support ticketing
- Monitor network and system performance, including network security and security logs
- Be the IT liaison for new hires, assist to create accounts and set up hardware for new hires
- Train users on new hardware and software
- Support audio and video equipment, and printer in office
- Manage the life cycle and purchase forecast of corporate assets to ensure accurate inventory records
- Support working with shared space owner, support the network equipment setup and optimization in the office, troubleshoot issues with the network and ISP vendors
- Work with internal teams or vendors to resolve technical issues
- Support information security audits
Requirements
- Bachelor’s degree in Computer Science, Networking or other related disciplines.
- Good working knowledge of cloud infrastructure, networking, information security, computer systems, hardware, and software
- Experience supporting hardware and software issues on Mac, and Windows, operating systems
- Working knowledge of networking protocols and setup, such as ethernet, wireless network, TCP/IP, DNS, DHCP, and VPN
- Experience with modern SaaS tools and open-source software is desirable
- Strong written documentation skills (ticket notes, SOPs, runbooks, troubleshooting guides, user guides)
- Strong ability to work collaboratively and communicate effectively with internal and external teams
- Good communication, prioritization, and stakeholder coordination skills
- Basic AWS console/access support exposure will be advantageous
- Familiarity with JQL, Google Apps Script, APIs/webhooks/JSON preferred
- Experience with asset inventory / CMDB tools will be a bonus
- ITIL fundamentals (Incident / Request / Escalation / Problem Management) will be a plus point
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Systems Administrator lead support for VMware, Storage, and appliance - based systems at AMERICAN SYSTEMS. Responsible for backup support, security, and user assistance during escalated incidents.
Systems Administrator at AMERICAN SYSTEMS managing various operating systems and backup support tasks in a multi - platform environment. Requires expertise in VMware, SAN Management, and complex troubleshooting.
Systems Administrator III responsible for supporting various operating systems and backup solutions at AMERICAN SYSTEMS. Ensuring compliance, troubleshooting, and managing security protocols.
System Administrator leading support for various operating systems including VMware and Storage at AMERICAN SYSTEMS. Responsible for backup support, security, and complex hardware issue troubleshooting.
Internal IT System Administrator joining a tech group to solve problems for clients like Google and PayPal. Responsible for service desk management and technical escalation in hybrid work setup.
Senior IT Systems Administrator leading Aukera's IT operations and Microsoft technologies. Collaborating with international teams to enhance IT infrastructure and support services.
Sr. Virtualization Systems Administrator at CACI managing vSphere environment and supporting DGS modernization. Collaborating with teams to ensure system performance and resolving technical issues.
GPS Systems Administrator supporting the Global Positioning System at Cape Canaveral, FL. Involved in system integration, hardware installation, and cybersecurity compliance.
Systems Administrator managing server infrastructure for banking clients in Alabama and Georgia. Focused on deploying technologies and providing server support and maintenance.