Hybrid Manager, Risk Culture

at Manulife

• Job title: Manager, Risk Culture
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Lapu Lapu City, Philippines

About the role

• Manager, Risk Culture at Manulife fostering a risk-aware culture across the organization. Developing training materials, monitoring metrics, and providing logistical support for risk initiatives.

Responsibilities

• Manage the development of comprehensive training materials on risk management principles and practices.
• Coordinate the implementation and delivery of training programs to ensure all employees understand their roles within the Risk Management Framework.
• Collect and analyze feedback to continuously improve training programs and communication strategies by translating the feedback into actionable plans.
• Contribute to the development, implementation and maintenance of risk culture policies and procedures.
• Collect, transform, and analyze risk culture data to provide actionable insights, ensuring adherence to data governance requirements.
• Monitor and analyze metrics to assess the effectiveness of risk culture initiatives, identifying trends and root causes to help with devising strategic solutions for improvement.
• Provide logistical support for communications and training initiatives, ensuring seamless execution and delivery.
• Coordinate with internal teams to facilitate open dialogue and consistent messaging across all three lines of defense.
• Provide support to align risk culture initiatives with broader enterprise risk management strategies and integrating risk culture considerations into strategic, business, and operational planning.

Requirements

• Background in Risk Management, Organizational Development, Communications, or a related field; bachelor’s degree preferred.
• Minimum of 5 years of experience in the financial services industry with a focus on risk culture, change management, or enterprise risk.
• Experience in supporting the design and implementation of training and communication programs.
• Strong analytical skills with the ability to monitor and report on key metrics.
• Excellent organizational and logistical skills.
• Strong interpersonal and communication skills.
• Understanding of regulatory expectations related to risk culture (e.g., OSFI’s Culture Risk Management guidance).

Benefits

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.