Hybrid Manager, Process Management – Banker Efficiency & Effectiveness

Posted last month

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About the role

  • Lead, design, implement and monitor process improvement initiatives with a primary focus on customer insights, sales efficiencies and sales effectiveness for Business Banking
  • Collect, analyze and measure process data, to initiate sustainable business practices and procedures and for reporting to senior leadership and executives
  • Resolve complex problems where expertise is required to interpret against policies, guidelines or processes
  • Create and maintain formal process documents and document processes and projects
  • Collaborate on larger initiatives, including representing the department on broader change control forums

Requirements

  • At least 2 years of Process Management experience
  • At least 1 year of Google Suite experience
  • Bachelor’s Degree (Preferred)
  • Lean, Agile, Six Sigma, Business Process Management, or Project Management certification (Preferred)
  • At least 1 year of experience in Banking or Business Banking (Preferred)
  • At least 2 years of Sales Process Management experience (Preferred)

Benefits

  • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
  • performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
  • remote work options

Job title

Manager, Process Management – Banker Efficiency & Effectiveness

Job type

Experience level

JuniorMid level

Salary

$115,200 - $144,600 per year

Degree requirement

Bachelor's Degree

Location requirements

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