Quality Systems Manager responsible for maintaining quality management systems ensuring compliance with regulations. Collaborating across departments to drive continuous improvement initiatives.
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Hybrid Manager, Process Management – Banker Efficiency & Effectiveness
Posted 4 months ago
About the role
- Manager of Process Management in Business Banking specializing in process improvement initiatives. Leading data analysis and stakeholder collaboration to enhance sales efficiencies and effectiveness.
Responsibilities
- Lead, design, implement and monitor process improvement initiatives with a primary focus on customer insights, sales efficiencies and sales effectiveness for Business Banking
- Collect, analyze and measure process data, to initiate sustainable business practices and procedures and for reporting to senior leadership and executives
- Resolve complex problems where expertise is required to interpret against policies, guidelines or processes
- Create and maintain formal process documents and document processes and projects
- Collaborate on larger initiatives, including representing the department on broader change control forums
Requirements
- At least 2 years of Process Management experience
- At least 1 year of Google Suite experience
- Bachelor’s Degree (Preferred)
- Lean, Agile, Six Sigma, Business Process Management, or Project Management certification (Preferred)
- At least 1 year of experience in Banking or Business Banking (Preferred)
- At least 2 years of Sales Process Management experience (Preferred)
Benefits
- comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
- performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
- remote work options
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