Scaled Renewals Manager at Mixpanel managing North American customer renewals and driving Net Revenue Retention. Responsible for account health, commercial outcomes, and collaboration with internal teams.
About the role
- Manager, Pharmacy Pricing overseeing financial reporting and strategic pricing actions for RxBenefits. Leading team in a remote-first environment focused on analytics and client engagement.
Responsibilities
- Review for accuracy and finalize all current account RFPs for submission
- Provide strategic insight and support the AM and Deal Governance teams for At-Risk accounts
- Manage and support the current account claim and data requests
- Respond to competing PBM offers to show RxBenefits pricing value and defend at-risk accounts
- Prepare quarterly reports associated with financial performance
- Lead the production and delivery of all current account annual renewal reporting (Pricing refresh & comparison)
- Support the PBM Pricing Analysts with validating new pricing products in Salesforce
- Perform key audits for new pricing enrollments and monthly contract guarantee performance
- Validate and test updates in SAS associated with pricing and exclusions to maintain reporting accuracy
- Manage the maintenance of PBM reference data including Specialty, Formulary, Exclusion, and Network lists
- Research and analyze discrepancies between projected rebates and payments received
- Act as point of contact for the PBM partners to resolve pricing discrepancies
- Model pricing improvements related to PBM negotiations for improved renewal pricing and terms
- Identify gaps and opportunities in the current processes for enhanced visibility and efficiency
- Directly manages and supports a team to review progress, ensure achievement of key outcomes, and provide professional development opportunities for team members
- Act as a cross-functional representative throughout the organization to provide strategic insight and support organization goals and initiatives
- Lead the development and application of advanced analytics techniques driving operational efficiencies, providing consultative support, enabling informed decision making, and producing KPIs for senior leadership
- Analyze data to uncover potential issues / provide financial impacts
- Provide custom analytics/modeling for ad-hoc projects
Requirements
- 3+ years of PBM pricing or RFP experience required
- Expert interpersonal, communication, and collaborative management skills
- Advanced knowledge of Microsoft Office, Advanced Excel experience required
- Strong team building, relationship management, and project management skills
- Independent/self-starting nature
- Process and procedure oriented
- Highly competent problem solver
Benefits
- Remote first work environment
- Choice of a HDHP or PPO Medical plan, we pay 100% of the premium for the HDHP for you and your eligible family members
- Dental, Vision, Short- and Long-Term Disability, and Group Life Insurance that we also pay 100% of premiums (for your family too on Dental and Vision)
- Additional buy-up options for Short- and Long-Term Disability and Life Insurance
- 401(k) with an employer match up to 3.5% available after 60 days
- Community Service Day to give back and support what you love in your community
- 10 company holidays including MLK Day, Juneteenth, and the day after Thanksgiving plus a floating holiday to use as you like
- Reimbursements for high-speed internet, we’ll send you a computer and monitors to help you do your best work
- Tuition Reimbursement for accredited degree programs
- Paid New Parent Leave that can be used for adoption or birth
- Pet insurance to protect your furbabies
- A robust mental health benefit and EAP service through Spring Health to support you when you need it most
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