DM
Press Officer responsible for communication and sponsorship strategies at Duisburg Zoo. Engaging with media, stakeholders, and public relations for wildlife conservation efforts.
About the role
- Manager of Payee Communications Operations at Zelis responsible for client communication strategies. Fostering seamless execution and enhancing Payee (Provider) experience through standardized processes.
Responsibilities
- Develop and implement a communications strategy that aligns with the organization’s goals and enhances Payee (Provider) experience
- Standardizing processes so communications are timely, consistent, and on brand.
- Create documentation and training so that stakeholders are aware of Zelis’ policies on Payee Communications
- Support for execution of communications campaigns (e.g., updating user-facing portals, implementing email communication, print production)
- Analytics capabilities to support, maintain, and query our Payee database
- Support product development, AI, and automation/self-service initiatives to ensure alignment with Payee Communication strategy
- Coordinate real-time communications during outages, emergencies, or critical events, ensuring alignment and updates across key stakeholders
- Act as “Voice of the Payee” and review marketing/communication materials to ensure clarity and consistency in messaging
- Create internal communications and talking points to support client-facing teams with messaging and elevate the overall client experience.
- Respond or help to build responses to Payee client questions and requests in certain situations.
- Identify and address client needs and pain points (e.g., voice of the Payee in externally facing training documentation)
- Collaborate with Marketing, Sales, and BU leadership to create campaigns around impactful initiatives and ensure alignment of messaging.
- Monitor and analyze communications effectiveness and responses to continually improve content and applicability.
Requirements
- Bachelor’s degree or equivalent experience required
- 5+ years of experience in communications operations, preferably in technology or a modern, fast-paced corporate environment.
- Ability to query databases, including SQL, for marketing analytics
- Strong writing, formatting, and editing skills.
- Ability to take complex situations and describe or explain them to non-technical audiences.
- Proficiency in Microsoft applications for communications.
- Proven visual design skills, including adapting content across various platforms.
- Strong project management and organizational skills.
- Strong relationship building, emotional intelligence and influencing.
- Ability to handle multiple priorities, and to interact with various audiences and organizations.
Benefits
- 401k plan with employer match
- Flexible paid time off
- Holidays
- Parental leaves
- Life and disability insurance
- Health benefits including medical, dental, vision, and prescription drug coverage
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Marketing Manager developing innovative communications and brand campaigns for Campana & Schott in Frankfurt am Main. Collaborating with teams on projects from concept to publication.
Communications Officer supporting CIPFA’s external and internal communications. Managing media relations, content creation, and collaborative campaigns within a hybrid working environment.
Director of Corporate Communications at Humana coordinating external communications with senior executives. Ensuring corporate reputation and managing media relations while guiding an internal team at a healthcare company.
Digital Communications Specialist responsible for Belk's internal digital communication technologies. Leading collaboration with HR, marketing, and IT teams to enhance associate engagement through digital channels.
Senior Corporate Communications overseeing global communication strategy and ensuring consistent messaging for SEAT and CUPRA. Focus on sustainability, reputation, and digital presence in international markets.
Communications Intern supporting Aflatoun Nederland's mission by managing social media and enhancing communications. Involves content creation, website management, and strategic communication initiatives.
Lead internal and external communications for Etex's Building Performance division. Engage over 7,000 employees globally and enhance division's reputation through strategic communication.
Marketing Communications Specialist at GE HealthCare executing integrated marketing initiatives across ASEAN, Korea, and ANZ. Collaborating with teams to deliver impactful communications and content.
Director of Communications managing strategic communications for a major rail infrastructure project in Quebec, leveraging deep media relationships and stakeholder engagement expertise.